cyber shopping fontsuvidha and maayboli softwares — not attending complaints - false claims

I am fond of Indian languages and wished to work with various devnagari and unicode fonts. Cybershoppy softwares My Boli and Font Suvidha claim that typing in and conversion between fonts has been made possible with these softwares. I purchased both the softwares and downloaded on my vista spack-1. Anyway each time I tried to work with them, I failed in-spite of following their instructions.
First, in-spite of having been loaded in computer each time it asks to insert font-suvidha CD. Even done that when promted to convert krutidev in some other font it will just fill in my document with rows of either question marks or in some un-identified roman font.
As regards My Boli it is hard even to open it. When you try to work with these softwares clicking concerned icons, the computer will just display the message that the ' macros have been disabled.'
I tried to seek help and guidence from them but had no response as to adressing problems. If they claim to serve the indian languages and font they should have extended all help, but I am sorry to say that in-stead of loking to the problem individually they seek recourse to either a vague reply or no-reply.
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yes this is a general problem

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