[Resolved]  D Mart Kolhapur — Product Quality

Address: Kolhapur, Maharashtra

I have purchased on double bed bed sheet from D'Mart Kolhapur store on 13.06.2010 cash memo no CD-1158. Within 10 days only the bed sheet was torn in center. My wife went to show the bed sheet to D'mart staff and ask for replacement. However the staff refused to do so and on the contrary abused my wife saying you yourself have torn the bedsheet to claim the replacement. The behaviour and services of the staff was rude. Particularly not in acceptable manner when behaving with customer particularly women. The cost price of Bed Sheet was only Rs.249/- Myself is AGM is Public Sector Bank. How can a wife of HNI client bear an insult of saying we have done it for claim of Rs.250/- only. She was humiliated and left the bedsheet on the counter and went back home. After she narrated instance to me i am filing this complaint against Staff Mr. Ram Billari who has misbehaved with my wife and the store in which she has been insulted for Rs.250/- transaction. I request forum to take cognizance of the event and take appropriate action against D'Mart Kolhapur and its staff.

Name of Complainant
Mr.Vikram Borade
Flat No 301, Royal Heritage, Behind IDBI Bank
Oppo. Basant Bahar Theater,Kolhapur, Maharastra

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