Comments
The order number above is incorrect. The correct order number is 173168
This is typical of Deals and You. No reply for a complaint for 3 days.
@Mahima
Dear Mahima,
We're sorry for the inconvenience faced by you as your order delivery was delayed. As per your request, a refund against your purchase has already been processed and an e-mail notifying the same has also been sent to you.
We assure you much better service in the future.
Thanks
DNY
Dear Mahima,
We're sorry for the inconvenience faced by you as your order delivery was delayed. As per your request, a refund against your purchase has already been processed and an e-mail notifying the same has also been sent to you.
We assure you much better service in the future.
Thanks
DNY
Deals and You — delay in delivery of product
I have booked an order through DEALS AND YOU on 8th feb.The order no.is 403374.I have been in regular contact with deals and you after booking my order .The company assures to make delivery within 21 days after booking of order.Before completion of 21 days i made a call to them in order to have information about my order.they said you will receive your order.I made a complaint to service and support department regarding my order they said call to the courier service and the DTDC courier service told me that my order has been dispatched .but when i made this information available to the DEALS AND YOU they said sir we are looking into t he matter and they ask for 48 hrs to solve the problem.After 48 hrs I made a call to them and the customer service and support department has again asked for 48 hrs time from me.Its already 24 days passed but i have not received my order yet.order number: 403374
emailid:[protected]@gmail.com
contact no.:[protected]
PATHETIC is the word for this site and deals... Had placed ordered bean bag some time back. Did not receive any call earlier.. after writing few mails i am given the story that it takes 21 days to deliver the goods.
Two days back, i.e. 1.5 months after i had place the order, I got a call from them saying dat the bean bag is not available, would u like to go for something else?!?
I am really amazed, the company starts checking on the order n stock after 1.5 month, how much time it would have taken to actually deliver it..
These guys need a proper check on wot is the vision of the company - losing customer or gaining them..
Heights is that customer care says ur order has been cancelled by amount will be refunded only when our team approves it and timeline cannot be communicated... While taking the order these dumb a** dont think or check the order but while returning the money they have to check, but wot???
These guys are simply earning interest on the money by holding our money for 3 months..
eeeeeeeeeeeeeeeee
Two days back, i.e. 1.5 months after i had place the order, I got a call from them saying dat the bean bag is not available, would u like to go for something else?!?
I am really amazed, the company starts checking on the order n stock after 1.5 month, how much time it would have taken to actually deliver it..
These guys need a proper check on wot is the vision of the company - losing customer or gaining them..
Heights is that customer care says ur order has been cancelled by amount will be refunded only when our team approves it and timeline cannot be communicated... While taking the order these dumb a** dont think or check the order but while returning the money they have to check, but wot???
These guys are simply earning interest on the money by holding our money for 3 months..
eeeeeeeeeeeeeeeee
Contact Information
Deals &You
Haryana
India
India
File a Complaint
Deals and You — Non delivery of product
I had ordered a Nokia Bluetooth head set BH-503 from the Site www.dealsandyou.com. The order deatils are:Order number 172168
Date: 12th of jul 2011.
The order was supposed to be delivered in 21 working days. after the 21 working day were ovber, i got a response from the call scenter saying that the adderess provided was incorrect. i confirmed the adderess to be correct. There was no call made by the delivery team to the given phone number and no record of an attemped delivery made.
ASfter giving this complaint, i was told to wait for 2 more weeks fro the delivery to be made. During that tme there was no update given on the status of the order. After the 2 weeks were over, i was told to wait a frther 3 working dqays to get a proper response. After that wait, i was informed that the prodcut is not in stock and no promise can be made as to when will it be delivered.
At this point I was throughly frustated and asked them to cancel my order. This resulted in a ton of excuses and fuinally they said that the order cancellation has to be "APPROVED" by the concerned department.
Now I was told to wait a further 3 more day for this approval to come through. As I fail to see the reason behind all this delay, I called themn again, only to be given a bule datrt courier number, according to which my product had already been delivered on the 1st of August 2011. how does a courier number suddenly appear for a product which never go delivered?
I request you to please provide me with some help and advice me how I can take a legal action against this company.
This deal has cost me a lot of frustation as this was supposed to be a birthday gift for my Sister, and was never delivered. I have spen more that Rs 200 just on caling up these people and never getting a proper response. Every time i asked to speak to a supervisor, i was given a host of excuses which were totally senseless.