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Hi,
I am Ashok Negi, Flat 194 Poket-7 Rohini Sector 23 New Delhi -110085. Ph No [protected].
I was travelling in my car from Vishram Chowk crossing (Rohini sector -3 ) towards sector-23 (my home)on 16.11.2009 at 10:30 PM with my family when a Delhi metro Fedder Bus (the driver was drunk) hit my car by crossing the red light and in my family my brother, father and pregnent wife injured because of this accident My car was damaged.On enquiring it in a repair workshop I was told that a expenditure of 80000 Rs was requried. As my car is insured I would be able to claim the part of amount from the insurance Co. But still I would be left paying around 10000 to 20000 Rs from my pocket and i am also bearing the Medical expences.
I also put the FIR against the driver he were in the lock up but deneying to pay the claim Please let me know how to proceed the claim in this scenario,
I am Ashok Negi, Flat 194 Poket-7 Rohini Sector 23 New Delhi -110085. Ph No [protected].
I was travelling in my car from Vishram Chowk crossing (Rohini sector -3 ) towards sector-23 (my home)on 16.11.2009 at 10:30 PM with my family when a Delhi metro Fedder Bus (the driver was drunk) hit my car by crossing the red light and in my family my brother, father and pregnent wife injured because of this accident My car was damaged.On enquiring it in a repair workshop I was told that a expenditure of 80000 Rs was requried. As my car is insured I would be able to claim the part of amount from the insurance Co. But still I would be left paying around 10000 to 20000 Rs from my pocket and i am also bearing the Medical expences.
I also put the FIR against the driver he were in the lock up but deneying to pay the claim Please let me know how to proceed the claim in this scenario,
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![Delhi Metro Rail Corporation [DMRC] Phone](/img/bn/phone.svg "Delhi Metro Rail Corporation [DMRC] Phone"){kind=small}
+91 11 2341 7912
+91 11 2341 7910
+91 11 2436 5202
![Delhi Metro Rail Corporation [DMRC] Website](/img/bn/www.svg "Delhi Metro Rail Corporation [DMRC] Website"){kind=small}
![Delhi Metro Rail Corporation [DMRC] Address](/img/bn/location.svg "Delhi Metro Rail Corporation [DMRC] Address"){kind=small}
Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi, Delhi, India - 110001
Route: Rohini to Vishwidyalaya
Time: 11:30-11:45 am- 12:30 -12:45 pm
Me and my son took the token from Rohini to Vishwidyalaya. The counter guy took Rs. 26/- (Rs.13/- each). HE WAS BUSY TALKING ON MOBILE. When we reached Vishwavidyalaya station, the machine showed invalid amount. When we reached "CUSTOMER CELL" to our utter surprise, the guy Mr. Jitendra Prasad was only interested in making us pay the penalty.(Rs. 102/-- 51/-Rs. each) I insisted on speaking to some senoir person, but he did not let me meet, instead after requesting for so long he let me speak to somebody on phone, saying that he is a senior person. Let me tell you one thing "the way he was speaking, I doubt he was a senior person". Even he instead o[censored]nderstanding the problem kept on insisting me to pay the penalty.I want to bring this insident to the notice of sr. authorities as money is not a problem, WHEN I CAN PAY RS. 13/- EACH FOR A TICKET I CAN ALSO PAY RS. 14/- FOR THE SAME. I WAS NOT TRAVELLING WITHOUT TICKET.I AM A RESPONSIBLE CITIZEN, BUT INSTEAD OF HELPING, BEING HARASSED IS MY CONCERN.
EVEN AFTER THIS INSIDENT I STILL HAVE VERY HIGH REGARD FOR MR. SHREEDHAR. HOPE NECESSARY ACTION WILL BE TAKEN IN THIS MATTER.