DELHI ONLINE FLORISTS — Late delivery and poor services

DELHI ONLINE FLORISTS — Late delivery and poor services

A Anu Dhawan Aug 5, 2009

This is with great displeasure that I am writing this mail to express how disappointment Delhi Online Florist late delivery and poor services caused to us by not delivering our consignment (Rakhi) right on time of auspicious occasion. We placed order on August 3, 09 to deliver consignment on August 4, 09. They assured same day delivery but the actually delivered consignment on 6th of August which is about 3 days later than the promised. It is completely unacceptable and disgusting experience that we had with their services and above all an emotional disturbance on the occassion of festival. We pray that nobody ever uses their services and that they should liquidate their business as I don't see how could they survive in this competitive environment. We expect them to stop making fool of the people and extract money. We placed an order for delievery of consignment which included sweets and expected the delivery on the same day of perishable food item. We don't expect the sweet to survive in the process for more than a day since it expects to attract bacteria. In view thereof, we expect they not only refund us the money but also associated damages. Anu Dhawan Was this information helpful? No (0) Yes (0)

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RightFloristCSD

from Kolkata, West Bengal

Mar 4, 2011

Dear Sir/Madam

We really apologize for the inconvenience caused to you. However kindly provide us the order number for further assistance.

As per your comments might be you had selected the courier delivery product so it was taken 3 working days for the delivery.
However we need to check.So kindly provide us the order number.

You can also contact us on our customer service no. [protected], [protected], [protected] for further details between 8:30 am to 7:30 p.m (IST)

Thank you for visiting our website
Regards
Customer care
www.Delhionlineflorist.com

feedback581

from Bengaluru, Karnataka

Jan 22, 2013

Delhionlineflorists. Worst service you would ever see, worst customer service you would ever hear.
They committed to deliver a birthday cake and flowers before 8PM for the day, unfortunately when you call them at 10PM they tell you they cannot track the order and that it is not a good time to call there agents, I'm sure this tells who how customer focus they are.

They have no sensitivity to the occasion and the gift being delivered. If the relation and occasion is dear to you, never every dream o[censored]sing there services. THEY CANNOT MEET YOUR EXPECTATION.