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Dena Bank

[Resolved]  Dena Bank - Atm Card — Malfunctioning of Debit Card at ICICI Bank, Zaveri Bazar, Mumbai, Maharashtra, India

Address: Mumbai City, Maharashtra

I, Ms. Vaishali N Chheda holding a salary account (A/C no.[protected]., Dena Bank, Juhu-vileParle, Mumbai Tried to avail the Debit Card Facility on 13.02.2010 for the amount of Rs.20,000/- at ICICI ATM Branch, Zaveri bazaar, Mumbai, but did not recieve the amount. Instead my account is debited by the same amount. i have done lot of written follow up with Dena bank & ICICI bank but havent got the account credited yet.
I possess Debit card no. [protected]. Date of Expiry- April 2014.
Its my hard earned money which i cannot loose for the fault in the operation of banks.
Its my geniune request, please look into the matter & resolve the issue.
Thanking you.

Yours Faithfully,
Vaishali N Chheda
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Aug 14, 2020
Complaint marked as Resolved 
 
3 Comments

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To,
Consumer grievances court

Please look into the matter at its earliest.
Reply
Dear Vaishali,

We are the customer service team at ICICI Bank and are sorry to hear about your experience. We'd request you to approach your respective bank regarding the discrepancy, we'll extend full co-operation and assistance in order to resolve the issue.

Regards,
ICICI Customer Service Team.
Reply
I, SHAKTI SINGH CHOUHAN HAVE A SAVING ACCOUNT IN DENA BANK OF BRANCH - GUNA(M.P.). I HAD WITHDRAW RS. 2000/- IN DATE OF 02/02/2011 FROM STATE BANK OF INDIA ATM BUT I HAVE NOT GOT IT AND THIS AMOUNT(RS 2000/-) IS DEDUCTED FROM MY ACCOUNT.

I HAVE CONTACTED TO MY BRANCH(GUNA) BUT THEIR STAFF IS NOT GIVE POSTIVE RESPONSE, SO PLZ SOLVE THIS QUERY.
MY CONTACT NO, IS +91-[protected].

REGARDS
SHAKTI SINGH
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    +91 79 2658 4729
    +91 22 2654 5577
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    Dena Bank, International Division, 5th Floor, Dena Corporate Centre, C-10, G Block, Bandra-Kurla Complex, Bandra [E], Mumbai, Maharashtra, India - 400051
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