[Resolved]  Dena Bank — Family Pension is not to be credit since last 2 Months in my account

Address: Ahmedabad, Gujarat

Resp Sir,

I am the Railway Pensioner Account with Your Dena Bank Branch Maninagar-west,Ahmedabad,Account No:[protected].As my husband dead on dt 9/02/2013, we informed to your Branch manager but he said you contact your DRM Office Baroda & collect the family pension order. As senior citizen i said the procedure is submitted this entire document to Bank the Bank will forward to DRM office & settle the Pension But they are not co-operate with me as senior citizen as well as widow women.

I personnel visited 2-3 times to DRMOffice Vadodara & collect the Family pension order on & the same document submitted on Dt.22/03/2013 to DENA BANK Maninagar West Branch.The Bank manager assure us now your pension will be credit on your NEW Account.

On dt 5/4/2013 collect my pension the Bank said the pension is not credit in your account. Now the bank again said to require letter from DRM Office to start pension. Which I already submitted.

As I am senior citizen if I am not get pension since last 2 months as well as not cooperation from your bank it very difficulties to face situation without pension for me as senior citizen pensioner.

We inform you since begging your branch is not reply properly nor give any cooperation as pensioner as well as sr.citizen.All the procedure was done by bank even though as Sr.Citizen as well as widow women there is not cooperation from your bank staff this is your service /help your Sr.Citizen pensioner account customer

Now request you to solve my issue at the earliest & credit my pension in my account as you know the situation without pension.

Awaiting your reply as well credit my pension urgently

Regards,
Arunaben M Mehta
26/4,Jayant park society,
Maninagar
Ahmedabad 380050