[Resolved]  Dena Bank — Employees Do not settle

Address: Mumbai City, Maharashtra

My Father Mr. Augustine John Fernandes was an employee of Dena bank- Fort Branch- Mumbai, he passed away on June 27th 2011. We had filed all the necessary papers with the Bank for any benefits that his family would receive after his death (PF+Pension+ex gratia -as he still had more than 6 year of service left). We also inquired of the Housing/Personal Loan taken from the bank. But from last 6 months we are just made to run from One table to other and at the end of the day we get an answer to come some other day for complete details but dont know who will provide us the details. When we check with the clerk for our papers he gives us excuse that they are short of staff.

My Mother is a house Wife and has no means of income for her, We are two brother - I am separated from the Family and my Younger brother who takes care of the house/Mother and his own family has an average income of Rs 8000/-pm which make very difficult for him to manage. When our father was alive his was the only strong support for his family.

We are frustrated with this type of behavior from the Bank for their own Employee who spent half of his life working for them.
We have no Idea as what action we could take hence I am posting this complaint. If anyone from the Bank is sensible and understand what we are going thru Please help us.

Thanks
Philip Fernandes