[Resolved]  DLF Pramerica — Complaint against cheating

Address: Haryana

Sub: Fraud and Cheating by Ms. Bandana Malhotra and Ms Dilpreet Kaur Khanna. Agents/Employees of DLF Pramerica life insurance company 1st and 2nd floor SCO NO 335, 336 Sector 35 B Chandigarh. Policy no:[protected] in favor of RAVINDER KUMAR

Sir,

I was approached my Ms Bandana Malhotra who explained herself as insurance agent of DLF to purchase a insurance policy three years ago at my house at 199 Palika Vihar , Ambala city I narrated to her that I am NRI and residing in USA it shall difficult for me to make payments while I am out of country but she assured me lots of benefits and growth of money is fast and safe with the above said company, I paid her amount cheque for Rs. 99999 ( Ninety nine thousand nine hundred ninety nine) She explained me that lock in period for the said insurance is for three years and I can get it cashed after 3 years. She got some forms sign by me at my residence. The policy was mailed to my address after the period of two months along with some documents and where as she did not explain me anything before getting forms signed and nothing was calculated before, I respectively paid for the next two years Rs 99999. I found that the terms and conditions document was kept secret and does not carry my signature that facts were not revealed to me. I told her why I was not told about such form I did not signed such document and why the facts were not disclosed to me before getting it signed and she assured me big profit along with the original amount.
On the Lapse of lock in period was 22nd June 2013 I approached Ms Bandana and she visited me at my residence and I handed over all the documents for encashment on 19th May 2013 as I had to leave for abroad on 21st May 2013 when I returned to India on 14th July I called her to check if my insurance amount along with profit is sent to me she told that my documents lacked some information. After an argument I was assured that it shall be paid with in 14 days. When it was not processed with in 14 days I called her again and asked her to make me assured. In the mean time Ms Dilpreet Khanna some one from DLF Pramerica Life Insurrance talked to and told me that I have no right to call to her agent and ask her again and again for the amount. Her attitude was vulgar and rude which gave me mental pressure and sickness.
On dated 10th Aug 2013 I receive a check for Rs. 195061.00 (One lakh ninety five thousand and sixty one) where as I paid them Rs 299997 ( Two Lakh ninety nine thousands and ninety seven) they we were suppose to pay me with profit and they have cheated me for Rs 1,04036 (one lakh four thousand thirty six)


Kindly look in to matter and get me my remaining amount Rs. 104039 (one lakh four thousands thirty six) which they have cheated me. Your action shall be highly appreciated.


Thanking you.

Ravinder kumar

311 N Glenbrook suite # 101 Garland TX 75040 USA

Phone number
[protected]