[Resolved]  Dr Manju Maid Services — Not provided the service as promised

Address: Mumbai Suburban, Maharashtra

This is in regard to Dr Manju Maid services. I got there link http://www.maidservices.in/about.html from google and went for their services since they looked credible. I contacted their Kandivali office in April 2010 and paid an advance of 2000 Rs for availaing there maid service. I spoke to a lady and told her that I need someone to do all jobs and salary is not a constraint. She said we will give you a maid madam, no problem. I asked and reconfirmed that will she be able to find me a all-in;one maid for housework/ kid work/ help in kicthen etc and she said yes. Its been about 3-3-1/2 months now and I am still waiting. Inspite of me refusingolder help , they sent me one very old lady one evening since they said I am calling again and again so @least I should try her out. That lady left early next morning saying she is old and cant do any hectic work. Anyways, when I kept calling the first month itself, they said, they cant arrange a maid to do all jobs , they can do just one job. I compromised even there and said ..no problem ..send someone since I have a morning cook and a lady for cleaning and mopping. THEY STILL HAVENT SENT NO ONE. They ask for a month to arrange help. I gave them thrice the amount of time and still no one at my door step!!!!! Today I called again and some Shruti answered the call and said the same thing , madam no one can do all the jobs when I had clarified this in the first month itsel[censored] Again, same false promises of maids and I know nothing will happen in months to come.
They dont refund the money nor do they honor commitment, plus the harrasment they make us go through!!!!
SO I decided to put in a complaint.