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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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25%
Complaints
103
Pending
0
Resolved
26
401, The Summit,Hanuman Road, W.E. Highway,Vile Parle (E), Mumbai, Maharashtra, India - 400057
Had purchased their Bed and Sofa and horribly during installation itself the wood started breaking from corners.
Drawer of Wardrobe broke and came out. Since this shameless people claim warranty of 5 years, had called them several times but was treated like an alien.
Luckily once a person assured of visit by their carpenter, who never came. Have lost complete hope in this company but still believe that some day they might change the system and revert to customer being loyal on the brand name.
Any senior officials of Durian who cares to know true feedback from their customer, call the undersigned.
Sandeep Reddy
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