[Resolved]  ECHS — Non-effectiveness.............

Sir, Ex-Servicemen Contributory Health Scheme is seen non-effective for most of the intentors because of following reasons:-
1. Referral by the concerned Poly Clinic is necessary. Those who are staying about 20 to 50 km away from registered Poly Clinic, will never travel so long to treat their illness; especially specilized medical services are available at their door steps.
2. With experience, the Poly Clinic(s) and/or even service hospitals are seen quite incompetant to treat even the minor illness properly and satisfactorily inview of today's highly sophiscated facilities and medicines available at every corner of our country. As such, people are quite hesitant to approach any poly clinics or service hospitals to get their illness treated.
3. The patients have the right to get treatment to his full satisfaction. They will look into ECHS only if their cases are immediately transferred to hospitals of their choice and not just service hospitals or any other facilities as per the will and wish of Poly Clinics/or as per the direction by ECHS rulings. Nobody will waste their time behind such an awful arrangement.
4. Ex-servicemen residing byond 5 or 10 Kms away from the registered Poly Clinics, must be allowed to attend directly at nearest empaneled hospitals without any referral by Poly Clinics or without any kind of indulgence by service hospitals.
5. Those who knows where they can get specialized treatment for their illness must be allowed to attend those hospitals without any consent by any Poly Clinics or Service Hospitals under the ECHS facility.

Until and unless, these problems are solved, ECHS facility is quite ineffective. Many Ex-Servicemen are seen ignoring this facility even though they are members of ECHS.
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Aug 14, 2020
Complaint marked as Resolved 
 
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I am ex mwo, my cataract operation done in ch lucknow was not proper as my left eye lense has changed its place.
I am writing this from Faridabad. ECHS polyclinic in Faridabad has became a rehabilitation centre for retired Commissioned Officers. They comes to polyclinic and sit with any Doctor of their choice without their turn and remain sited their for a lot of time. No one in the polyclinic has dared to object them. Every person visiting ECHS polyclinic is a patient. Ill person has no discrimination. But the officials at polyclinic Faridabad has discrimination of a Commissioned Officer and Other ranks. If some one try to object the matter with OIC he threatens to suspend his ECHS Card. They have mentioned this in the notice boards also. Instead of making such type of notices OIC Polyclinic should collect the data from his computer that when one other ranks and their family member patient gets inn in the polyclinic and after how much time his turn to consult the doctor came. He will see that the other ranks and their families sits 3 to 4 hrs to consult the doctor. Even if one patient has to get regular prescribed medicines he him/her self has also to sit just like other fresh patients for 3 to 4 hrs to get the signatures of doctors and then he will be allowed to get only for 30 days medicines only. I think the duty of OIC polyclinics should be to help all the patients instead of helping the officers only. He should have to collect the day to day data from the computer and also from the patients and guide the Station Commander for the betterment of ex-servicemen. He should not treat him self as a big boss not anserable to any patient. He is a employ of ex-servicemen for the ex-servicemen. He has not employed to command the ill ex-servicemen and their families. After retirement all ex-servicemen should be treated equally. Blood of all human beings is same. Life of all human beings is also equally precious. It is not understood that weather the life of an retired army officer is more valuable in comparison to the life of other ranks/their families or civilians. Our Constitution provides equal status /rights to all citizens. Our respectable Mr. ANNA HAZARE was a driver in our most respected Army. But if he or his family members visits ECHS or army canteen he will be treated just like a second class citizen in comparison to retired army officers. I want to drawn kind attention of our Govt that if Govt wants to provide special treatment to retired Indian Army Officers, the Govt should provide separate ECHS polyclinics to them but not at the cost and respect and life of other ranks and their families. If any ex-servicemen complains the matter, the complain goes to Station Commander. He him self is a officer. He always favor the officers only. It is also suggested that OIC Polyclinics and all doctors of polyclinics should not be ex-servicemen. They should be highly qualified civilian doctors. At present ECHS is paying very high salary to Doctors but quality of doctors is very very poor. There should be some one from civil govt to listen the complaints of ex-servicemen regarding ECHS polyclinics.There should be some one govt official web site of the govt where the ex-servicemen can put their complaints and suggestions. Our media should also interfere to highlight such type of discriminations. Thanks.
ECHS means absoultly harrassment of JAWAN and tea party center for officer if deeply and honestly watched on this point.
SOME OF THE EMPANNELD HOSPITALS IN THE LIST IS OUTDATED
AND DELETED. PLEASE ENSURE THE EMPANNELLED HOSPITAL LIST
IS DULY UPDATED AS AND WHEN CHANGES ARE MADE.
Sir,
NON AVAILABILITY OF MEDICINES IN ECHS BHUBANESWAR.
It is felt that most of the times we find medicines are not available in the a/m poly clinic. The officer i/c is not giving proper reply rather. Hope investigation should be made to find out the reason and do the needful.
667399 EX-SGT Prafulla Kumar Sahu.

A.Jaya Sundaram — Recruitment

Dear Sir,

I got one contract agreement for Assistant Accountant position. I want confirmation this is true or false i don't know.

In the same time few words given below.

you are expected to follow the company's travelling policy. So for this reason you should take care of the cost of visa fee which is 26,250 INR. Your readiness with the visa fee will enable the British attaché and British visa officials to facilitate the immediate processing of your visa application forms and other travelling documents without any delay.

please give me feed back my mail address [protected]@rediffmail.com

A.Jaya Sundaram
From : JC-11899 Sub. Bhim Singh (Retd.) Dated :[protected]
C/o Satya Prakash Tanwar
26, Madhuwan Enclave
Dayalbagh, Agra - 282005
Phones :[protected]
[protected] (M)

To,

The Director
Regional Centre
ECHS, Delhi Cantt-110 010

Subject : ECHS Member - Card Regd. No. : DL 0026017
Issue of Temporary Attachment Certificate

Sir,

1. I, the undersigned, beg to submit that I and my spouse Smt. Mesri Devi, are ECHS members (Card No. DL 0026017), as my permanent residential address is "WZ-304, V & P.O. Naraina, New Delhi, Cantt. - 10. The Card was issued me in response to my application Regn. No. being 25298/05/05/D during May, 2005.

2. Both o[censored]s being at the fag end of our lives(Ages 90 and 85), we have been shifted to AGRA and have been residing with one of our sons, Satya Prakash Tanwar, 26 Madhuwan Enclave, Dayalbagh, Agra - 282 005.

3. We have at present been availing Medical facility through ECS Polyclinic, M.H. Agra Cantt. and issued medicines for 07 (seven) days only at every visit. The clinic being at a distance of more than 12 Kms. We have to spend Rs. 150/- per visit. As such it would facilitate if a Temporary Attached Certificate is issued at your earliest convenience. Our dates of birth are : self[protected] and spouse :[protected].

4. May I further request you to kindly confirm that we are entitled to avail the facility of Admission into Empaneled Hospital at AGRA in case of Emergency on referal from the ECHS Clini AGRA, being an ECHS beneficiary.

5. Thanking you with kindest regards,

Yours faithfully


(Bhim Singh)
Ex-Sub. JC-11899
R.O. ASC Centre(S) Bangalore
PPO S/7105/69

Subba Rao M V — Activation of unwanted services

I have a Airtel mobile pre-paid connection No. [protected]. The Airtel are charging us for unwanted services by activating without our knowledge such as Job altert / Movie altert. and deducting money for the same. By the time we notice the message and take action asking them to stop. It take two / three days and they keep deducting money from the balance amount.

I do not understand why they are doing such things. Is it that they want earn money some how or other?

I request the authorities to take sterm action against such mobile service provider so that they do not loot the poor customers with out their consent.
The ECHS service is more worst than quoted in this complaint. Doctors employed at poly clinic are obliging only their near and dear by referring them to best panel hospital, for others and they do not even listen to the patient problem. There is no difference visiting any govt hospital and ECHS Polyclinic. Only difference, ECHS charging Rs 3600 from per pensioner from his pension, Rs 300 @ monthly medical allowance to provide this sub standard service. That may be one of reason that young ones hasitate to join defence services. There is no complaint system to lodge our grievances against this poor medical service.
The ECHS service is just horrible. The Doctor is only counting the no. of patient instead of providing them treatment. Though it paid treatment by paying Rs 3600 @ annaul fee from our Monthly Pension as Medical allowance being deducted to get this medical treatment, still we are being ignored by ECHS doctor. They treat us like BPL person.
Sir,
I Honorary Subedar Major Dhirendra Kumar Panda Army No- JC724967N want to state the following few lines about our ECHS Polyclinic Balasore (Odisha).
1. Authorized medicine as per Doctor prescription are not available at ECHS Polyclinic within time.
2. As and when we precede ECHS for collection of regular monthly medicine as per doctor prescription the same are marked on prescription as N/A.
3. After informing for the same problem to OIC, they intimated that ECHS will purchase those N/A medicines from local markets for 10 days only and balance 20 days medicine we have to buy ourselves.
4. We are facing the same problem from last 4 months.
5. Dental equipments are not functioning properly.
6. ECHS have no patient waiting room.
7. There is no regular visit from higher authorities.
8. Large numbers of pensioner are increasing every year, but the number of Doctors remains the same.

Therefore I and other Ex-Servicemen are requesting you to please take some action against these ibid points as soon as possible.
Thanking You in Anticipation

Yours Faithfully
Honorary Subedar Major Dhirendra Kumar Panda
Jc-724967N
Balasore(Odisha)
Ph-+91-[protected]
Email- [protected]@yahoo.com
I am an old case of Ankylosing Spondylosis (SSA) presently undergoing In Infleximab Therpy but suddenly with the change of Doctor . The new HOD of Rheumatology Department (AH R&R) has stopped my therpy when my disese is active and test results shows positive such as ESR 65, CRP 11.5. HLA B-27 +, X Ray and MRI also shows diseses progression.

Due to the Prejudice attitude of Doctor I am Suffering. There is no Empanel Hospital for Rheumatoloy patient. Doctor are contineously giving pain killers since more then two decades without realizing my condition .

I have requested many times to MD ECHS Maj Gen George for creating a atlest one empanel Hospital for Rheumatoloy patients and till that instructing the Doctors in AH R&R Rheumatology department to provide required treatment .

Surender Singh
Ex -Sgt
I am ex naik from army since from 2008, the poly clinic in bangalore is good, but the staffs who are below offrs rank are all behaving very rude to the veteran's and to elderly people.even the safaiwala is acting like a doctor, and they are not cleaning the opd toilets.many ex servicemen dependents are very afraid to ask any doubts to the reception staffs.the civillian staffs should know how to respect exservice man.they should know what is meant by ex service man.
Ex Sgt Sreekumar. V, retired in 1990, an Advocate by profession now. Since I was on regular employment with MNC I did not register & avail the ECHS facility till 2008. Lucky till then. Thereafter, started getting medicine from ECHS, Alleppey- after getting test/ consultation from a doctor outside.20 Sep 2012, changed the ECHS to Kochi, since I am staying at Ernakulam. What I have experienced from the "modus operindi" of ECHS, it is not serving the purpose for which it is designed. It is a re-employment opportunity for a few defence retired or their dependents, who think that they are doing a favor to the ex servicemen approaching them. About the management of the ECHS, it is only the convenience of the poly clinic. There are a few polyclinic, function with the very motive of helping the old and ailing ESM. Most ironic is the Referral drama. Empanelled hospitals are not authorised to give the treatment with out approval. Why a referral if the ailment is not getting treated, after it is diagnosed? Empanelled hospital try to prolong the treatment and extract maximum from the ECHS source. Unfortunate ESM, being the victim, face all this silently. Who is there to listen? Defence authorities!!!, Ministry of defence !!!, sorry, they are busy with national security !!!

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