[Resolved]  First Flight Couriers — Couriered stuff is lost,empty envelope delivered

Address: Pune, Maharashtra

Hi,
I sent a courier from First flight to my home town. I gave it to the First flight collection centre at Magarpatta city, Hadapsar, Pune. The lady committed me that the courier will reach in next 2 days and also weighed the courier packet. According to weight, she charged me around Rs. 90. The courier consisted of 2 documents and a Leather wallet (for gift). The courier was received in 2 days time on the destination but to our surprise it was an empty packet. The wallent and documets were not present in the packet. I have been following up with First flight office at Pune - Deepali and she has just been telling me to call next day. It has been 1 and half weeks now but there is no concrete action from the First flight. I have also mailed to the customer care deptt but there is still no response. Please help on the same and oblige

Regards.
Abhay
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Aug 13, 2020
Complaint marked as Resolved 
 
25 Comments

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First Flight Couriers — delivery of my consignment

sir regarding my complaint for the delivery of my concinement, , i have got the courior today.and so i want to take my complain back..thanks
Dear Sirs,

My AWB no is - CC6219225.

After getting the SMS today morning while tracking it was shocked to note that you could not deliver because no one available at home. This is a total false report for sure as I was very much available. Today after the request from ICCI Bank I recvd the documents few minutes back.

My request is if anyone comes to the address if the receiver is not available why they can't leave a memo about their coming. This will help us a lot for both the parties. I write this because I have good regards for you.

Regards,
Dinker

First Flight Couriers — Indifferent nature of service

I wish to highlight the pathetic service from M/s First Flight couriers in dispatching a consignment addressed to me. A consignment (envelope, not necessarily to be handed over only to the addressee) was dispatched to me on 26th May 2010, but I did not receive it even after 2 full weeks. As per the status on their website, they have tried for 7-8 days and reported "door locked". They could have handed it over to one of my family members staying upstairs in the same house, or at least left a note at the door asking me to contact them after the 2nd or 3rd attempt. This makes me suspect if they have really attempted to deliver the consignment or just redirected it back to the consignor. A simple thing has been really complicated by the lackadaisical attitude of the field staff. Now I have to undergo humongous trouble in getting the consignment back from the vendor.
All clients who read this article please think twice before approaching this courier company for any service.

First Flight Courier Ltd — loss of packet

sir,
i was booked a packet (2 softwear box,3cds, 2boards of mobile which"s worth is 5500 rs)which s. no. is * w46301883 * on dated[protected] from first flight ltd. rudrapur (uttrakhand) branch to srinagar garhwal uttrakhand.
but this packet is not diliever to this address till now,
and i was informed many times to branch manager( mr.jai singh) and two times i give a wrritten complain, but nobody give me a satisfied answer, i am going daily to branch office but manager are not found there,
and another person not give me responce.

"so plese help me"


arjun singh chauhan
[protected]
rudrapur udamsinghnagar
uttrakhand
I have been waiting for the reply since 1 month. WHAT IS THE STATUS OF THE SAME????
IS ANYBODY GOING TO REPLY TO ME OR SHOULD I PUT A LETTER TO THE Shri Andimuthu Raja minister of Cabinet - IT and communications? And also send a copy to you?

I have been repeatedly reporting about my lost courier and there has been NO REPLY YET. IT IS AN UTTER SHAME ON FIRST FLIGHT COURIER COMPANY. PLEASE GIVE ME THE CONTACT NUMBER OF Mr. OP SABOO (Chairman of FF) . I will talk to him directly.

Even if you do not provide me the chairmans number, I will find it out in someway given my contacts and friends.
I NEED AN IMMEDIATE ACTION AND PROMT REPLY ON THIS TODAY!!!

(I need my contects of the courier back in same condition or an equivalent amont as a compensation)

I NEED AN IMMEDIATE REPLY ON THIS!!!
sir,

We have received courior of cons. no: B14388748 booked from JB nagar, Andheri- Kurlaroad, Andheri(E) Mumbai to be deliverd at Ahmedabad. After opening we notice that Sodex coupon of worth Rs. 2500/- is missing & other papers also damaged. Then after proper investigation, we found that envelope once opened for taken out of coupon of Rs.2500/- & then reclosed resulting in damage of other paper also.

Then, I have contacted at your JB nagar branch[protected] number where courior booked but the man at branch present at around 7.30 PM is not ready to listen & loudly abusing me over phone & told that we have removed yr coupon & you do what ever you want to do. I am not kowing his name.

I am realy depressed with the way yr branch men have replied, abused & stollen the coupon. After that i have contacted all yr[protected] &[protected],[protected] Mumbai HO, Ahmedabad HO, satelite ahd branch from where courior finaly delieverd) but they have told that they are unable to help anything.

So, sir, I request you to inquire this matter & find out the thief in yr branch as this is the question of prestige of yr reputed firm.

Kindly reply & do needful

Regards,
Shailesh Joshi
Mob No:[protected]
C/O JMC projects ( I ) Ltd.
A104, Shapath-4, Opp. Karnavati club,
SG road,
Ahmedabad-51
YES it is true, the service of this stupid indian company is not even Normal. I had booked my courier for USA and the courier was supposed to arrive there in 5 days but it never happened and now when I'm trying to contact with the management nobody is answering. I'd called up to the reception[protected] but no use she won't give the contact number of any person in the management.
Indian companies wonder why they can't make it to the international market or why people don't believe them. I think this is the reason, NO CONTACT WITH THE CUSTOMER AS SOON AS MONEY IS TAKEN FORM THE CUSTOMER.
There Stupid MD doesn't seems to care about the feedback from the consumers.
Dear friends i'd like to tell you how there international consingment works:
1) THEY BOOK YOUR COURIER AND CHARGE YOU.
2) COURIER ARRIVES AT SOME GATEWAY (ONLY COMPANY KNOWS WHICH ONE) AND ONLY NOW THE COURIER WOULD BE ENTERED IN THE SYSTEM
3) COURIER WOULD BE SEND TO THE NEAREST CITY IN THAT COUNTRY LIKE NEWYORK IN USA. ALL COURIERS O[censored]SA ARRIVES AT NEWYORK (CHEAP FLIGHTS TO NEWYORK FROM BOMBAY OR NEW DELHI)
4) NOW FROM HERE ON THEY WOULD MAIL IT THROUGH ORDINARY MAIL THROUGH OUT THE USA ( INDIAN WAY OF EARNING MONEY WITH CHEAP SERVICE AND BIG PROMISES).

yet there stupid MD won't take your call.
Dear Sir / Madam

We have dispatch one parcel from Kanpur to Coimbatore th First Flight under Docket No.J15585195 dtd.23/09/2011, but I am sorry to inform you that till date our parcel not reached to Coimbatore.
Our machine has stop for same from 23rd Sept. we are continuous follow-up with Mr. Dubey Cell No. [protected] of First Flight Kanpur, but we have not reced any positive reply from their end.
Kindly take the matter seriously & inform exact position immediately by return mail
Hi my docket num # B11299917 is till not delivered...No budy bother to contact or visit my home. Updated fake coment that party is not avilable..First flight poples are lazy and sleepy somebudy slap them and make awake.
My docket no D4858638 has reached bangalore on 19 dec 2011 and noone is bothered to deliver it to my place.i called customer care at bangalore but no response.i mailed but no response.What to do?

First Flight Couriers — Non receipt of my mother's pan card

Dear sir

I would like to inform you that my mother's pan card no - bxkpd3670h was despatched through first flight courier having awb no:- b991q5396132 dated 3rd jan 2014 . But till today it has not been delivered to my address nirther i have been contacted for that.

First Flight Couriers — Consignment Wrong delivery

My consignment no: M991B0255387, I have sent this courier pune to velloer on 3rd Feb 14, its delivery wrong person on 5th Feb14. No one not take any responsible for this. I am already communicate vellore branch and customer care also I need clarification and when i will get my courier

First Flight Couriers — Parcel is tampered and one cover is missing

B[protected] Submitted two covers for parcel and the guy in Mumbai office wrapped both together and sent in one parcel. But only cover is delivered in chennai, the package is tampered and one cover is taken away by someone. Wont use this courier again, worst courier.

First Flight Couriers — parcel not received on due date

first flight courier did not updated their parcel docket no when we asked them they told we didn't know but at the time of booking they know everything.I have a courier docket No - MU 0691340 dated 12 Feb 2014 from motihari Bihar to Guwahati yet not received Its really very very poor service.

First Flight Couriers — i don't get my pancard, as on net it shows delivery done

I am yuvraj patil, my pan card dispatch from NSDL on 15th feb 2014, Consignment Number of it is B991Q6174972.

Online status shows delivery done on 17th Feb2014 at 14:, but actually i never receive any document from nsdl
So kindly provide me my NSDLdoccuments as early as possi30ble

First Flight Couriers — Courier did not Reach to destination after 8 days

I booked courier having very important documents on 17 Feb 2014 from Metro City Travel, Sector 6, Vikas Nagar Lucknow. Destination city was Mathura. But after 8 days courier didn't reach to destination till Now.. Courier Receipt No... J991M0496533

First Flight Couriers — Courier issue

7-8 days back, we have courier liquid chemical samples. While couriering we have enclosed chemical sample MSDS, Certificate of analysis and declaration. However It has been revert back to us two times. Based on First flight courier agent we have enclosed the documents. Please give suggestions.

First Flight Couriers — Consignment not delivered till date

The said consignment not delivered till date . I have contacted the destination where the consignment will be delivered . I found that the services of courier is one of worst in india . They told i have no time to search yr consignment . The general post
Better than you .

First Flight Couriers — Is not reached courier at designation

Consignment number booking date origin destination number delivery status

Xj0122573 4-mar-2014 ballia aligarh [protected] na


Is not reached courier on date[protected] how many take a time please confirm do needfull.

First Flight Couriers — No response for non delivery of consignment

This is to inform you hat we had sent two envelope on 14.3.14 bearing airway bill no. G [protected] and g[protected] but till date it has not reached. We tried to call baroda office but no solution has come out pl takeimmediate action as it very important document

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