Flipkart.com — lousy dealing of Flipkart

i placed an order for Samsung S4 phone vide order no.OD[protected]. on july 7 2013 The company was to provide me the phone within 2-3 days but they informed me after a week that there was a courier issue and they would reship it and i would receive it by 24th july. i rang them about 8 times to know about the order. they kept saying that it is being processed but on 20th july they said they are cancelling the order as they are unable to ship at my address while they have sent orders at this very address a number of times. now they are saying that they will take 12 days to refund the amount into my credit account. i feel cheated.