[Resolved]  Flipkart.com — refusal to exchange!

Address: Delhi

I ordered a Helix watch from flipkart.com and the seller was WS Retail.. when delivered, i discovered that the strap length was thrice that of a normal starp- 17.5 INCHES!

This information was not provided on the webpage of watch and when i intimated as such to WS Retail, i was told they dont "have an exchange policy for watches!".

I have been cheated and i dont understand why they would have an option such as "item not as described" in their complaint section when they never clearly intend to cheat customers.. I wont shop from flipkart after this incident and i want this particular item exchanged ASAP

I have attached the webpage of the item in question