[Resolved]  Flipkart — Damaged Mobile Received

Address: Chennai, Tamil Nadu

Hi,

I ordered for a Mobile (Motorola) and a Camera from Flip kart in the month of May.
Now the Mobile that I have received is not working, I called up Flip kart and they told me
as the Return Policy is for 30 days which I have exceeded, they Cannot do any thing.
They told me to get in touch with Service Center. They gave me the Phone number for the Service Center.
I told them that I have ordered this Phone for my mother and she is too old to Run after the Service Center
policy, they said that there is nothing much they can do about it, I asked my sister who is in Kolkata
to take the Mobile to the Service center, Now this Service Center People said that it will take 15 days for them
to Repair the Cell Phone. Now I have paid the Full amount to Flip Kart to get a New Mobile but the one they gave me
is not working, Can you please help me as I am in Chennai and My mother and Sister is in Kolkata and they don't know
what to do with it. My Phone No[protected]. My email id is [protected]@gmail.com. Any help will be highly appreciated.

Thanks
Raju
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

Flipkart — Mobile Phone Not Received

I have ordered a Nokia 100 Mobile phone from Flipkart and the phone was never got delivered to me as of now. I had told Flipkart to cancel the order and to refund my money back. They have not done it yet. I need to file a complaint against them.

Regards,
Gaurav Trivedi
Hi,
I have received damaged moto g piece and i have been communicating this to customer care from past 1 and half week. I didn't get any response from you. I am ready to pay extra money also please provide me the good working piece. I am not at all satisfied with this damaged mobile and your service support. My return id is
7425621 and take your product back.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46807
    Pending
    0
    Resolved
    25455
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information