[Resolved]  Furniture Bazaar (Pantaloon Retail) / Dressing Table — Faulty product

Address: Mumbai City, Maharashtra

Hi,

Please consider this mail as a high priority escalation mail.

Details are as below:

Big bazzar kandivali
Purchase: Impiana Dressing table product code:[protected]
Cashier : Rahul
Challan number : B 543
Bill number: M-4809

I bought the above product on 01/05/2010 from big bazaar kandivali. After that it has been delivered & installed in 3 to 4 working days. During installation fitter found mismatch between different parts of dressing table, he came again (after 3 to 4 working days) but was not able to rectify & reported that replacement would be better.

After that I called number of times to big bazzar but no response was given to me. Even I tried on mobile number of manager ([protected]) given by kandivali.. but he is not receiving call after once talk.

Almost 2o days over, but no input from your team & no replacement.

It is very surprising for me that BIG BAZAAR is also very poor in service once product is sold.

I hope you will forward this mail to respective management for action & also to know whats going on in big bazzar.

If product is not replaced in two days, I will complain to customer care & also will try to escalate maximum level in big bazzar.


With best regards,
Bhupendra Patel