Dear Sir,
I have purchased the furniture from Furniture Bazar-A Unit of Pantalonn Retail India Ltd, Shipra Mall Indrapuram Ghaziabad-201012 in Feb 2010. I was promised to deliver the goods within 3-4 days but Sofa set was delivered after 10 days after repeatedly request made to Mr.Dheeraj Depo Managar and the staff gave false promises & information about delivery every time and they never informed about this.
Further the conrner of the glass of center table was not ok and it was little broken and this was infrormed to the Mr. Dheeraj and his staff also and Mr. Dheeraj himself assured me to change it as it was in one year warranty. After repeating request on phones and personally to the staff no body is caring it.
If you need I can provide the all bill details and phone nos. Pls do the needful to replace thecenter table glass.
In my opinion this comapny shoud be banned or black listed for doing the business. This type of companies only cheats to consumers and they are not feared by law and admin.
Regards
Manoj Chauhan Was this information helpful? | 
pantaloon Retail (India ) Ltd — wrong promise
Hi Mr. Kishore Biyani,This is in reference to the Complaint I had with one of your Big Bazaar stores in Hyderabad (Address for your reference Ameerpet : GS 24, Old Gold Spot Building, Ameerpet, Hyderabad Pincode : 500073 State : Andhra Pradesh Phone :[protected]. This is very appoling experience I had with the store when I bought 2 articles cash memo T43/33064 dt:12/04/2009 time 20:32:23 Bean Bag & Shoe Rack. For the matter of fact the bean bag got torn when I was buying the sales representative has told me that its 6 months garuntee & not even 10 days the state of it has been bad. Sir Is that your employees has been pushing products to its customers by giving wrong information. I have gone back to the store on 25/04/09, then I must say that it was worst & dirty experience talking to the so called supervisors named Naresh, suresh, A V Balaji, I would have to be sorry to say the same they are incompitent & very worst work force out over there rather than solving my problem they have spoken to me very rude & were not willing to talk to me when i have asked for the supervisor they have disappeard & i was waiting for some solution. I was waiting there no one returned on time, After 30 mins Naresh has turned up saying he was supervisor actual words used by him :" we will only do anything if its 1 week" Now Mr Biyani I have a question for you when ever you get some new product at home do u try to use care fully or try to spoil that purposefully & the supervisor said the same thing I was talking to him politly but her was rather talking rudely.
Thats Not the end of it I have gone ahead & given a complaint on the same day at customer service cell & filled in a written complaint as well There also a person by name NARESH advised me that he will return the call next day but he has not returned the call till today & thats why I am forced to mail me at last. Is this the way Big bazar tries to sell things with the wrong information & promises. Just to give you an example when I was talking to the supervisor there was a couple who was buying bean bag then I asked them do you have any guarantee on the bean bag they said its 1 year, then I had asked those customers that who told them its 1 year, they the reply from them its was from the sales agent I had asked the sales agent in front of supervisor & I purposely asked supervisor not to talk & when asked the same was reitrated to me as well its 1 year, So Mr Biyani please tell me that a common customer what will he look on the same when its been told by the employee to just to get their targets achieved they are indulging in wrong practices. I would request you to look into the case & get me some solution for the same which I have paid money for but It has not solved my purpose.
I would please request you to get my issue solved at the earliest so that I will be very obliged
Just to keep you posted when ever any one asks for the manager he is always not available "verbatim by all the employees " as experienced by the different customers (word of mouth)
Thank you,
Ramesh Kumar K V