[Resolved]  Genus Inverter — Worse Service

Dear Sir,

I Had purchae a Inverter form Poddar Battery Asansol dated 4th Jun2009 vide Cashmemo no. 379 and it was installed, but after installation we are facing some problem regarding power not comming properly, and some wrong job also done at Main supply point, when i called him then every day he says today comming but till the date no one has attend the complaint,

We purchased the inverter on the Brand Value of Genus not of the brand of Poddar Battery,

If the custommer will get such level of service from Genus Brand hope a day will come the compitertor will kill the Product of Genus.

Any we Now i have purchased the genus brand inverter and bound to beg service . So could you please check & Revert.

My Cell no is [protected] / [protected].

Thanks & Regards
Prabir Kr. Sah
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Aug 13, 2020
Complaint marked as Resolved 
 
32 Comments

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I have genus HUPS-600 inverter at home. But it is not working from last night, so pls send your mechnic at my home.
My Address-
Mr. R.K. Sharma
288/8, Babu Purwa Coloney, Kidwai nagar
Kanpur-208011
[protected], [protected]
Dear sir,

I had purchase a Genus inverter with Exide battery from Bhubaneswar omm exide shop Cuttack road Odisha on dt 02.10.2011 receipt No-35422.It was installed at Nimapara (satapathy Bhawan) near Basudev filling station, now it is not in working condition for your good faith please arrange a good mechanic from genus Bhubaneswar for service the inverter tomorrow.

I am waiting your response
Your"s S. Satapthy
Nimapara
Odisha
cell no-[protected]
Please conform the complaint no---
dear sir, i have genius inverter 5 kva(serial no.U1G[protected] MODEL 5000VA) at petrol pump. but it is not charging, and display shows " short circuit" so pls send your mechanic at my petrol pump. its emergency do fast action plz .
deepak gupta
MOB. NO.- [protected]
biswan filling station
jahgirabad road, biswan
(sitapur)
U.P.
Dear sir, I have a genus inverter at my hotel (serial no.U1J[protected] MODEL NO 3500V) its PCB was not working then I had changed it for a new PCB DATED 16/9/2012 (FSR NO 2099) but that PCB was also faulted and send for replacement but not came back yet. How long it will take.

RAJNISH SHRIVASTAV(GM)
HOTEL AMAR PALACE
NARSINGHPUR(M.P)
MOB NO. [protected], O[protected]
Dear Sir

Your authorized service staff Sri Vishakarma has came to attend the invertor after repeated call for nearly after a month . i requested him to arrange to issue AMC but he did not agree to AMC and has taken Rs 500 from me . Pls advice him to take balance money from me and issue the AMC. He also did not attended my call . We trust you will arrange to take immediate action so that your consumer does not suffer in future .
I have purchased the invertor from your authorised dealer at Dhanbad.

Regards
Y S Verma
opp. CMRI Main Gate
Hans Vihar Colony, Bartand
Dhanbad-826001
Ph- [protected]
my name is engr.Friday A., i install a genus inverter (5000va) and it is displaying short cct & it is not charging what should i do? Regards Engr.Friday A [protected]@gmail.com [protected].
dear sir
i have purchase a genus inverter at june 2013 and its not working properly from first day. inverter modal no -HUPS 1400 and its serial no is UIC - [protected] . .i did not get the service which you assure to be in 24 hours the complaint will be solved & companies sales persons are not attending any calls. please guide me what to do
regards
manoj
[protected]
complaint no.- SR[protected]
sonipat Haryana
email. [protected]@gmail.com
FROM SACHIDANANDA SATAPTHY @ NIMAPARA CELL NO-[protected], [protected]
Dear Sir,

My complain Genus invertor which i had purchased from Bhubaneswar on Dt01/10/2011 S.L NO=[protected], not working back up from 20th August regarding this complain i launch complain on 22th on advice of shop keeper my C:NO is SR[protected] .Every day i follow up the status but invain no service by company. The custer care guys everyday tell me tomorrow, I tursted Genus that is why i brought but service is so poor any customer lost faith, Our ODISHA Engineer of Genus use alcohol sleep in day time @ home not responding phone call useally gossiping inside office with drunk position always negative replay to cusotmer about service. Why should company employed this type of Nonsence fellow .Here is my request to CEO & Chief Regional seles officer marketing staff should look after this type of mistake & revise the same ASAP.
Today Dt. 27-after five days i am not getting service from Genus Company no phone call from company staff from Bhubaneswar This is the formal complain to entire Genus inverter Company Please rectify this type of careless attitude negligence .i WANT TO REPLACE MY GENUS-800 NEW INSTED OF OLD ONE OTHERWISE KINDLY RESLOVE PROBLEM TODAY ANY COST
Genus online 10 k.v Inverter
मेरा genus online 10 k.v इनवर्टर काफ़ी दिनों से परेशान कर रहा था. दिनांक 14/10/2014 दोपहर से एकदम कार करना बंद कर दिया है और शिकायत दर्ज कराने के बाद भी इंजीनियर को बनाने के लिए नही भेजा गया है. जिसकी शिकायत संख्या SR[protected] एवं दिनाक 14/10/2014 है. जबकि इनवर्टर वारंटी में है. इस कम्पनी के इनर्वर को खरीद कर बहुत पच तावा हो रहा है. जो सर्विस सही समय पर ना दे सके.
My address-tejaram prajapat
modi market, merta city, naghour (rajasthan)
[protected]
Dear sir,
I have purchase Genus HUPS 800VA (+) Model no UIB61.40501616 by Saral Sales Pvt.Ltd, Wz-572/0, Naraina Vihar, Delhi. It is not proper working, and Genus Custemer care no is not working, Please arrange service machanic at my home.

Thanks,

M.K.Singh,
H No- 787/A,
ST No-12,
Sonia Vihar,
Delhi-110090.
Cont.-[protected]

Genus Inverter — Inverter not working

Inverter not working

INVERTOR PROPER NOT WORKING

DEAR SIR, We have genus co. invertor, it is not proper work to 1.5 month, pls repair invertor. note- oterwise give near service centre contact no. regards parveen

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