[Resolved]  Girias / Pigeon Gas Stove — POOR SERVICE

Address: Kanchipuram, Tamil Nadu

I HAVE PURCHASED PIGEON GAS STOVE WITH 4 BURNER GLASSTOP AT GIRIAS WEST TAMBARAM.AFTER TAKING TO THE HOME WE GAS GETTING LEAKED IN ONE OF THE KNOB.IMMEDITATLY WE INFORMED TO GIRAIS,THEY TOLD TO CONTACT PIGEON DEALER/SERVICE AT CHENNAI.AFTER 3DAYS THE SERVICE PERSON CAME AND HE WITNESSED THAT IT IS FLAMING HEAVILY WHEN TAKE LIGHTER CLOSE TO THE KNOB.THEN HE CHANGED SOME PARTS IN THE KNOB IT WAS OK FOR 1 DAY THEN AGAIN STARTS LEAKAGE WITH SMELL.
WHEN WE COMPLAINT TO GIRIAS THERE IS NO PROPER RESPONSE THEY SAYS "WE CANT HELP AND WE WILL INFORM SERVICE".THE PIGEON SERVICE THEY NOT AT ALL RESPOND IN PROPER WAY THEY SAY EVERY DAY TODAY OUR PERSON WILL COME FOR PAST 7 DAYS.
TILL NOW THE PROBLEM IS NOT SOLVED AND USING THE STOVE WITH GAS LEAKAGE WILL BE VERY RISKY AND WE WANT TO RETURN THE STOVE GIRIAS SAYS "'WE WILL NOT TAKE BACK AND ONCE SOLD OUR PART IS OVER SO PL,CONTACT THE PIGEON SERVICE".THIS EXPERIENCE GIVES ME NOT TO GO FOR ANY PRODUCT AT GIRIAS.