[Resolved]  GLUCOMETER ACCU-CHEK ACTIVE — REPLACEMENT OF PRODUCT

i have purchased glucometer at 29/12/06 from SCIENTIFIC EMPORIUM, 8, ASHOKA PLAZA, DELHI RD., ROHTAK- 124001. It has life time guaranty. If product does not work, co. will replace it with new product. My glucometer was not working from last 2 months. when i go to co.'s agency, they deposit it and say that they will replace it with new product within a week. But two months has passed, their is no response, I am a diabitic person. I need glucometer to check my blood suger twice in a day. I work at delhi, so I need glucometer everytime becouse any time there can be any problem with me . So it is necessery to keep glucometer with me.

Without it i can not take care of my health. I request many time to co. agent Mr. yogesh and agency Scientific emporium. But their was no response. It harrass me physical and mentally disturbance. There is also 100/- daily charges to check my blood suger.

So I request, please replaced my glucometer and given my compensation, which harrass me 100/- daily.expenses. please take early action and give me my glucometer and compensation also.
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Aug 13, 2020
Complaint marked as Resolved 
 
12 Comments

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Hi,
I am looking for delhi health care numbers for my father's glucometer servicing. Could you please provide the number? I am sorry I am only increasing your trouble. Please take care of yourself.
Thanks,
Vishal Agrawal
I am using Accu Chek Active ARt No [protected] Ser No GN07082251

Now it does not give blood strip reading. Given to local distributors but refused to accept. They do not even know who will attend this. Please give me the nearest support agent to attend this devise
sir,
I am from Somasundaram from Bangalore. I would like to have your Bangalore address.
I am using SAMSUNG Healthy Living SHG-005 blood glucose monitoring system. I am in coimbatore, Tamilnadu, India. I need check strips for this monitor. give me address of the dealers in tamilnadu. my e-mail ID [protected]@yahoo.co.in i expect an early reply from u.
my name is aravind living in kerala.I am a regular user of accu check glucometer.I will appreciate i[censored] could sent me your mumbai email id to my email.[protected]@gmail.com
My name is mohd. Rafeeq I live in Jodhpur my meater streep not available why my mobile number is [protected]
My name is S.N.Dubey, I live in Malad, Mumbai-400064, My contact No.[protected], [protected]. My meter I got from "Just Diabetes " It is not working, I changed the battery, but still no response. I tried your toll free number[protected] number of times but nobody respond, they say their officers are busy, call after some time. I am now in need of your representative who can come and repair the meter. I request you to send me the number, whom to contact. Please do the needful.Thanks.
S.N.Dubey,
11A- Namit Apt. Ushma Nagar,
Mith Chowky, Malad (W), Mumbai-400064
I am sibaji ray from jalpaiguri i have purchased glucometer accu chek active about one month ego from rupjit enterprise jalpaiguri the meter went dead after using for one month their toll free number is always busy i some how contacted the representative and sms him the serial no GUO5361708 but to day someone called from [protected] and told to lodg the complain again PLZ this is unexpected from a so called reputed brand
I purchased Glucometer through flipcart & after receiving, its did not work. i tryed to contact ACCU- CHEK Toll free No. but found it nonoperational. also send them mail about the issue with machine. Still no response.
Such pathetic service they have.

My request to all people, do not buy this product, because they do not have any service support network in india.
after 1 year my accu check is stop working, , already change battery but still not working, no service center is there. instead of life time warranty, it has no use as no one in Chandigarh to check it and repair it
My ACCU CHECK machine is not working correctly hence kindly replace it . I am not able to use it. P n dhar
I purchased an accu check gulcometer from brother chemist, green glen layout Bangalore some 5-6 days back. Its very difficult to test in Active glucometer. I wanted instant meter and I was not aware that the shopkeeper will cheat me by giving other one. Atleast he has to explain the same to me that there are two types of meter is coming. I wasted 4-5 strip and till now not able to do one reading.I want instant meter by exchanging Active meter. I am agree to give extra money for the same. Also I will avoid such shopkeeper in future.

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