[Resolved]  Good housekeeping — Gift not received even after 7 months

This is regarding subscription for a magazine GOOD HOUSEKEEPING.

This is in concern to the gift I was supposed to receive after the 2 year subscription to Magazine " GOOD HOUSE KEEPING ".

I have not received "A set of 4 exclusively handcrafted cups & Saucers" as explained in the offer. While speaking to the customer care department, I was informed that the gift as said in the oofer is not available, so we could not dispatch the gift and now since you have called we can give you 2 mugs in lieu of that. While on the Website and the portal they are still offering the same set to their new customers. I am not sure whether you call this a cheating with the customers or not.

Above all there is no senior to respond to our escalated calls.

Would like to know if you would be able to help in this regard and like to have an immediate response on this matter. Also If I am not being provided with the gift as offered even after waiting for 5 months, whereas new customers are being offered the same, it has become a total mental and financial harassment for myself.

I have attached the entire mail correspondence with their representatives which has been going for the last 4 months, but to no results. Also attached herewith the screen shot of the advertisement, they are giving on the website with the same offer. This is as of today's date.

Kindly do the needful.
Deepika/Mukesh Kapoor
[protected]