Sir,
I have purchased two tyres around 6 months back from authorised dealer in Meerut city(U.P) from M/s Tyre Centre, contact number[protected] located near filmistaan cinema in city. While i was on trip to kotdwar the tyres suddenly started bubbling i got the air pressure checked and returned to my city but on the way the bubbling got worse.
When i went to the dealer he said that he will send the tyres for replacement to company and by the time he gave me a new tyre for the mean time use and one was the extra (stephny) tyre.
After a week he told me that one of the tyre has been rejected by the company and other will be replaced so i issued him a cheque for the amount and waited for the other tyre. He also gave me another new tyre in exchange of second tyre, i thought my duty was over now, but now he calls me and say that both the tyres have been rejected and i need to pay for other tyre also. The fault in tyres according to him is that a belt of steel inside tyre has broken which according to him is not a manufacturing defect.
Now what the main point of complaint is ,can this be broken by me manually, he said no, then it is a mere case of manufacturing defect.
I asked him for the contact number of some higher authorized person than he gave me some wrong number that is [protected].
I doubt he is somewhere cheating on me, so request you to please contact him and ask him to please change both of my tyres as its a case of manufacturing defect. I also have invoices for both of tyres. Was this information helpful? |
Why would consumer buy anything against a genuine bill and pay extra tax amount if he is not provided after sales service. Its better to purchase it from grey market.