[Resolved]  green appeal mp3/mp4 — cheated company

As per my order (as per their record) No.193593 . NAAPTOL ON LINE SHOPPING PRIVATE LIMITED, 18,building no.2, sector1, Millenium Business Park,Mahape, Navi Mumbai-400710, have sent me GREEN APPLE MP3/MP4-20GB 2 me by Aramex courrier. on 3-3-2010. When I started 2 use it, it was not working properly. Then after 3 days it is not at all working. I myself made them call more then 10 times & sent mail also, but no positive response. They gave me Hyderabad Naaptol address but when I looking 4 the address & spend 5 hours, I came 2 know that, that is totally false. There is no shop in Hyderabad. So this company is totally cheated me. They are playing a wrongful gain with the public & making fool. So I request the complain authorities 2 take a action against this company , not 2 make fool 2 the customer in future like me.

Arup
+ 91 [protected]
Hyderabad
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Aug 14, 2020
Complaint marked as Resolved 
 
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Dear Customer,




We sincerely apologize for the inconvenice caused to you. This is to inform you in order to process your Repalcement we would require the product which has been recieved at your end. If it is dispatched would request you to kindly help us with the courier details so that we can also co-ordinate with the courier company for the same.

Hoping to get the details soon to help you in an effective manner.

Thanking you in anticipation.

Regards,
Naaptol Customer Care.

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