[Resolved]  Greendust — Non delivery of product

I booked a split ac (Samsung ac split 1.5 ton 2 star as182ctb) for rs. 13523 from greendust. The order was only to be placed on phone number provided on the website. I called on that no. And miss meenu picked up the phone and confirmed my order and told me to immediately make a booking payment at greendust nebsarai outlet. I then went to greendust nebsarai and made to payment of rs. 5000 to mr. Santosh managing the outlet. Mr. Santosh also received a confirmation from greendust that the product will be dispatched the next day from their warehouse in nangloi. Now the situation is that they are telling sir the price of the product has increased and you will get only the exterior unit at that price. If you want the complete package you will have to pay rs. 7000 extra. I was really shocked and told them i already paid and was waiting for the product to be delivered. After continuous conversation they said you can take complete refund from where i made the payment. They really do not give products at prices mentioned.
Now they have stopped attending my calls and not responding to it at all. As a consumer i can now only go and collect my money back.

Mridul das