Hello,
My order no.: 2177877
Greendust company had advertised a laptop computer model : hp6515b, factory seconds (Looks like new and 100 % performance item, except some production line damage usually not noticeble) for rs. 15000/- in their web site www.greendust.com. I choose the product and made payment through payment mode. After repeated phone calls and e-mails they sent the laptop computer after 15 days time. Upon recieving the item it was noticed that, the item is very old very used, looking dirty and not meeting the performance. I immediately sent the mail and called the company to replace the item with new. They told that same item new was not available and requested to select alternate laptop computer displayed in their web site. I choose asus netbook brand new computer. They agreed to pick the old computer from my home and send me new computer. They send the courier person after one and a half months time late to pick the old computer and i gave back the old computer through aramex courier. Now when i call for the status of my order greendust is telling that they don't have new computer and they cannot refund. When i call the company they respond very irresponsibly and they are not replying to my mail.
Please help me regarding the matter.
My details
V. Ravikumar
No.53-54, anjanapura,
Anruthnagar main road,
Bda circle, bangalore 560062
Ph: [protected]
E-mail :post. [protected]@gmail.com
Company details where the transactions are being made.
Greendust
New delhi, india
(Corporate offices)
First floor, sector b, pocket 2,
Plot #2, vasant kunj,
New delhi, 110070
Phone:[protected]
E-mail: [protected]@greendust.com
Regards,
V. Ravikumar Was this information helpful? | 
Greendust company had advertised a Laptop computer Model : HP6515b, factory seconds( looks like new and 100 % performance item, except some production line damage usually not noticeble) for Rs. 15000/- in their web site www.greendust.com. I choose the product and made payment through payment mode. After repeated phone calls and e-mails they sent the Laptop computer after 15 days time. Upon recieving the item It was noticed that, The Item is very old very used, looking dirty and not meeting the performance. I immediately sent the mail and called the company to replace the Item with new. They told that same Item new was not available and requested to select Alternate Laptop computer displayed in their web site. I choose ASUS netbook brand new computer. They agreed to pick the old computer from my home and send me new computer. They send the courier person after one and a half months time late to pick the old computer and I gave back the old computer through Aramex courier. Now when I call for the status of my order greendust is telling that they don't have new computer and they cannot refund. When I call the company they respond very Irresponsibly and they are not replying to my mail.
Please help me regarding the matter.
My details
V.Ravikumar
No.53-54, Anjanapura,
Anruthnagar main road,
BDA circle, Bangalore 560062
Ph: [protected]
Company details where the transactions are being made.
Greendust
New Delhi, India
(Corporate Offices)
First Floor, Sector B, Pocket 2,
Plot #2, Vasant Kunj,
New Delhi, 110070
Phone:[protected]
e-mail: [protected]@greendust.com
Regards,
V.Ravikumar