Comments
Hi,
GTPL is the worst service provider in any field I have ever seen in my life.
I took connection 15 days back but still it haven't started. When I call customer care they say to call technical team because they are there to only register complains.
When I call technical staff they say they work from 11 to 6 and between 1 to 4 they take break, so I have to be available in either 11 to 1 or 4 to 6 .
I dont' know only they are the people who are doing job in this world.
If there is problem in taking connection I don't know after they start the connection what service they will provide.
WORST !! WORST!! WORST!!
GTPL is the worst service provider in any field I have ever seen in my life.
I took connection 15 days back but still it haven't started. When I call customer care they say to call technical team because they are there to only register complains.
When I call technical staff they say they work from 11 to 6 and between 1 to 4 they take break, so I have to be available in either 11 to 1 or 4 to 6 .
I dont' know only they are the people who are doing job in this world.
If there is problem in taking connection I don't know after they start the connection what service they will provide.
WORST !! WORST!! WORST!!
bad staff with bad service and i have net speed 8 MBPS, after new installation good after a week very bad and now very bad
Unfortunately, there is no 0 star for which GTPL is actually eligible. Their customer support service, as well as maintenance of the network, is worst then worse. I could not remember how many times in a week their services go down. Once they have received paymment then they do not bother about you.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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34%
Complaints
602
Pending
0
Resolved
207
+91 79 2657 7555
+91 79 2562 6476
C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug, Ahmedabad, Gujarat, India - 380004
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