Comments
When we go to their office for booking from mount Abu to Ahmedabad, they say that bus get Ahmedabad via Ambaji. But bus does not reach Ambaji and drive on palanpur highway. When we ask driver about Ambaji, he told me that i drive bbus thats why i know about traffic and road. They have lake of communication and not serious about it. They give lot od excuses regarding it. When we call about it on manager, he say that our route is change. I told him that if your route is change then why you should not aware to customer and get excuses?
Reply
I had my bad experience yesterday I was travelling from Surat to Mumbai pickup location was from Sardar Market when I called them to inquire about the bus status they requested me to please come down to Kadodara NH8 to save their time being a single passenger and at the same time it was promised that they will pay back the Auto Charges . late night I reserved one auto which dropped me on Kadodara and charged me 300 Rs. from Sardar Market being late night plus 13 km distance. While I asked the driver to pay back the money he did not replied at least for 3 times and when asked him please let me know clearly if you are going to pay or not. Our rate is 100 only which is a big cheating first of all they should pickup the passenger from scheduled pickup point else should make their own arrangement. Rather than cheating with customer. The inside of bus it was stinking will never recommend to any one.
2%
Complaints
103
Pending
0
Resolved
2
1,Medicine Market,Paldi Cross Road,Opposite Shefali Centre, Paldi Rd, Paldi, Ahmedabad, Gujarat, India - 380015