[Resolved]  H.P. Gas refill bottle — Non-receipt of refill from booking date of 23/03/2012

Address: Howrah, West Bengal

I am holding HP Gas Connection Consumer No. 605494 with M/S Ajoy Trading Co. G.T. Road, Liluah since 1994-95.
I booked for refill on 23/03/2012 on IVRS of HPCL as the Dealers ask the consumer to book through IVRS. My Internet booking details show that the same has been billed on 12/04/2012, but the supply has not come upto 17.00 hrs on date. The last supply was on 20/02/2012 and my add on cylinder has also been exhausted and I am presently using a borrowed left over cylinder which can run for two or three days. I shall not be able to apply for another refill for 21 days more from the date of supply. This is not the first time for the delay. Previous delay was 1 month from the date of booking which was prior to that of 20.02.2012. The reason for specific delay in my case (other consumers of the same dealer receive refill in 10-12 days from booking. This case is fit for investigation.
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Aug 13, 2020
Complaint marked as Resolved 
 
4 Comments

Comments

H P Gas — Non booking refill cylinder

I gave complaint on 9th june 2008 vide nos.08002656&08002655. about non-booking of gas by our dealer sai krishna gas agency, gachibowli, hyderabad.my consumer no. is 620527. Again I booked gas through Tele.no.12665 on line onthe same day my number is 4/9th june 08.But the dealer says for him there is no such on line booking.He further refuses to register my gas refill booking and says he will send in few days. and refuses to give any reg. no. for my booking. If you check the records you will know that i have not been given gas during last 5 or 6 months.But he will be showing as if I am taking.which will clarify that he is blackmarkeing the gas.Please do the needfull

H P Gas — non receipt of gas refill cylinder

my consumer no is 618976 with shivshanti gas agency, dhankawadi, pune .i have bokked my cyliender as on 18/09/08 .on internet but till date i have not received the cyliender .this is happning at every time, kindly note the same or otherwise i will take action in the consumer court

HP GAS (KRISHNA GAS SERVICE) — LATE DELIVERY HP GAS REGULARLY

Dear Sir/Madam,

I, Mr. Rajendra C. Pandey are the customer of the HP GAS my consumer no. 632794.our dealer the way they talk very badly and bang the phone they only have one prob. every time when we book they say u will get in 15 days after 15 days they keep on saying next day the gas will come then they say there is shortage of gas pluse the delivery boy so we are unable to delivery as we have given the letter that there are many member in our family so pls chk it out and let us know what we should do help us out.

Thank u
Rajendra C. Pandey

HP Gas — non receipt of gas refill

Dear Sir,
I booked a refill for gas cylinder last month around 6th (i.e. 6th of Feb 2011) but I did not receive the refill till date. I again called the anytime HP gas no. A fresh refill was booked and that again happened to be on 6th of march 2011. Till date there was no action on the same. I personally went to the service providing agency today. They assure that they'll provide a refilled cylinder tomorrow but were quiet about the earlier booking. I wanted to have the telephone no. where I could lodge their complaint but they refused to provide the same. I tried to contact the agency owner on his mobile no. which happened to be switched off. (even the mobile no. of the owner was not given to me by the employees)
Please note my details:
Gas connection no. 612305
Gas Agency. Devidayal enterprises
mobile no of agency owner. [protected]
my name. Dinesh Kumar Puri
my mobile no. [protected]
my email id. [protected]@gmail.com
my address. A-8/1 (First Floor), Sector 15, Rohini, Delhi-110089

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    Belur, Bally
    West Bengal
    India
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