Dear Sir, Dated: 06/04/2011
I want to lodge a complaint against the driver and conductor of Haryana Roadways A.C Bus no: HR-55J-2401, who were on duty at 6.00 pm on 5th April, 2011 from Delhi-Chandigarh Route. Sir, I boarded the bus from I.S.B.T Kashmiri gate ,delhi for Chandigarh. The bus was only carrying around 8 to 9 passengers. Everything was going fine for two hours till the bus reached the L&T Toll Plaza near Panipat when the driver and conductor purposely halted the bus and asked us to get out of the bus as the bus has broke down. When we asked them that as the bus was going on nicely at a great speed smoothly, all of a sudden what went wrong, they were not able to provide us with a satisfactory answer. It is felt that both the driver and the conductor conspired to halt the bus midway as it just had 8 to 9 passengers and decided to return back or may be to some other destination. When all the passengers asked the conductor to provide us the Complaint book, he refused and even abused an old aged passenger. Further he misbehaved with the passengers and asked us to board any ordinary bus that comes our way. We refused and were adamant on travelling in an A.C Bus as we had paid the fare for an A.C Bus, after waiting for half an hour he managed to stop an A.C bus but there were no seats in it and we had to travel from that place till Chandigarh standing on our feet which is disgusting and had caused great anger and discomfort to us. Now you are very humbly requested to take stern and immediate action the aforesaid conductor and driver and intimate me about the same within 7 working days, failing which I will have to file an application under the RTI act seeking information regarding what action you have taken against them. Kindly oblige.
Thanking you
Robin Pasricha
#48, First Floor, Sec- 10-A,
Chandigarh (U.T) Was this information helpful? | 
I am Sandeep Kumar Purohit (House no.-131, Gali no. – 10, Bhikam Colony, Ballabgarh, Faridabad Haryana, Pin code – 121004). On July 08, 2011, I took a bus of Haryana roadways from Ballabgarh to Jaipur at 6:00 am.
It was stopped on the way. The driver and conductor of the bus told every passengers that there were some problem in bus. They told the passengers that the passenger who wanted to go Jaipur took the other bus. Neither they (Conductor and Driver) would return the money to the passengers or nor they stopped any bus of Haryana roadways. The also stopped the bus at the remote area where there was no Bus stop. When the passengers asked for returning money then they (Driver and conductor) told that who told you to sit in this bus. They (Driver and conductor) abused me and other passengers too. They (Driver and Conductor) told the passenger that you (passengers ) could not do any thing against us. We also return to Ballabgarh by walking and reached after 48 hour . All passenger were telling that thay were doing the same with the passengers every day in this route.
Sir, if you have such type of driver and conductor then how can a person travel in the bus of Haryana roadways. Is it safe to travel in Haryana roadways?. Please take strict action against The Driver and conductor and return our money with compensation.
Respected sir,
Is there no punishment for them? Can any passenger is safe who is travelling in Haryana Roadways? What type of service you are providing?
Detail of my ticket no. of Haryana roadways is :-
F-9, 510525, val no:[protected] Rs- 100,
L-9, 233102, val no:[protected] Rs-50,
B-10, 328522, Val no:[protected] Rs-10
B-10, 328523, Val no :[protected] RS-10
B-10, 328524, Val no :[protected] RS-10
B-10, 328525, Val no :[protected] RS-10
C-10, 155192, Val no :[protected] RS-5
Bus no: - 7823, starting from Ballabgarh
Regards
Sandeep Kumar Purohit
[protected], [protected]