[Resolved]  HCL Desktop computer — warranty not registered

respected sir

i purchased hcl desktop computer of hcl company on 13/3/ 2007..i also purchased two years extended warranty at the same time..so i must have warranty period upto 12/3/2010... but now they are not giving me service since jan 2009 saying that in their record my extended warranty was registered for one year only and expired in 2009. i have contacted their costumer service department many times..they told me to fax the warranty card and i did the same immediately...but no action has been taken till date in spite of various reminders to customer department over telephone...please guide me what to do next ??
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Aug 14, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

Hello sir,
I have brought HCL full desktop system in 2005 .
Till now no major problem arise. But today my Monitor is not response no power is available in monitor.
Also some time "Disk load error " is show when booting.
What i should do. Can you please provide me the procedure .

Thanks
Debabrata Das
your response service is very vary vary vary bad.i am vary upset .

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