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HDFC Bank — ATM /Debit Card Cash Dispense Failure
ATM /Debit Card Cash Dispense FailureDear Concerned,
I am Ashish Chauhan holder of a/c no[protected] at ICICI Thane West Branch. I tried to withdraw INR 6000 Rs through my debit card from the HDFC bank ATM Thane East Kopri Colony Branch ATM at about 1745 hours on 01.09.2009. My card came came out automatically as Transaction timed out and no cash was dispensed by the ATM. But this 6000/- has got deducted from my ICICI account. On calling HDFC I was asked to launch a complaint with ICICI. I did so by speaking to a CSA and have got the complaint no[protected]. Kindly help me in this regard and have the INR 6000/- credited back to my account.
I am told that it will take 12 working days to resolve this. Please help and guide me to get my money back.
Kindly revert on the same please.
Regards,
Ashish Chauhan
Hi, sorry to hear about your experience. We will call you and work to address your issues at the earliest.
I withdrew Rs.1000 from my HDFC debit care on[protected]. My account seemed to be absolutely fine, now the remaining balance is 4500.00. Today as I went to the ATM to withdraw some money, I saw that all my balance is showing negative and I am not even able to withdraw Rs.100. I have no idea what going on. But will I get my money back if I complaint in any of the HDFC banks branch??
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
ICICI Bank — ATM Cash Withdrawal Problem.
Dear Concerned,I am Ashish Chauhan holder of a/c no 00XXXX0XX976. I tried to withdraw INR 6000 Rs through my debit card from the HDFC bank ATM Thane East Kopri Colony Branch ATM at about 1745 hours on 01.09.2009. My card came came out automatically as Transaction timed out and no cash was dispensed by the ATM. But this 6000/- has got deducted from my ICICI account. On calling HDFC I was asked to launch a complaint with ICICI. I did so by speaking to a CSA and have got the complaint no[protected]. Kindly help me in this regard and help me have the INR 6000/- credited back to my account.
I would be greatful if you could help me. Kindly revert with a positive guidance.
Regards,
Ashish Chauhan