[Resolved]  HDFC Bank — ATM CAsh Deposit found short

Address: Gurgaon, Haryana

Dear Sir,

I had submitted cash in my HDFC Bank Account using cash deposit feature of HDFC ATM Machine. The amount totaled 25000 however the credit made is only of 21000. The bank states it has found 8*500 Notes short.

I had withdrawn the cash (25000) from my ICICI Account from the ICICI ATM 5 minutes before. The whole amount withdrawn was deposited within 5 minutes. I have transaction slips proving the same.

I have checked with ICICI ATM on the notes disbursal. The have confirmed that a total of 25000 was withdrawn and there was no inconsitency on notes on their part.

Despite multiple e-mails, the bank is now not answering. I have found a similar case registered on the portal. Can you help me with the following:

1. What are the options for me? I have requested for video footage captured while they count the cash deposit but there has been no response.

2. Can you help me with the legal steps further?

3. Can you help me get in touch with Manish who had a similar incidence with HDFC.

Regards,
Pradeep