[Resolved] HDFC Bank-Quick Remitsigntimes of money

[Resolved] HDFC Bank-Quick Remitsigntimes of money — Bad customer services

B Binish Sep 21, 2009

I'm working in UK as an Engineer. I have NRE acount in HDFC bank. So I'm sending money to India through the quick remit/times of money which is linked with HDFC bank. In normal cases it will take 3 to 4 days. But if I sent a big amount, it is takingmore than 7 to 8 working days & the customer agents are not replying to mails. There is no contact telephone as well. & then after a long train of mails I got a reply that 'sent us the bank statement which shows the transfer you done from Uk local bank to their acount'.So their customer agents sent me 2 different type of mails. One states that they will credit the amount in to my bank after 3 days(ie. for 3 days they can play with my money as they wish) & 2nd mail states that still they are waiting for money from my Uk bank. Now,I don't know wheteher I will get the money back or not? Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Jignesh Patel

Nov 24, 2009

Hi,

I have a simliar issue with HDFC bank and I have provided all the details of the transfer of money from UK bank account to intermediate bank of HDFC. I have sent so many mails to HDFC Remittance team but i haven't received any reply. Can anybody please advise that what will happen to my money? As per HDFC they haven't recevied the money and as per my UK bank money was credited to HDFC.

mohammed abdul mukheem siddiqu

Dec 21, 2009

HI,
I'm working in k.s.a. [riyadh]. I have NRE acount in HDFC bank. my account number is [protected] customer id 33199128 charminar branch hyderabad 00871. so i allredey send money in my account on date[protected] thru of alraji bank riyadh branch 22600-huraimela riyadh [saudia arabia] uniqui reference number for this payment is: pon/62754804/226 [electronic transfer].

I have sent so many mails to HDFC Remittance team but i haven't received any reply. Can anybody please advise that what will happen to my money? As per HDFC they haven't recevied the money and as per my alraji riyadh bank money was credited to HDFC.

Md zakir hussain

Feb 28, 2010

I am md zakir hussain and I have an NRE Accaunt my ATM card is not working this time though he has fiv month but he is not working .I am working in saudi Arabia tellme

jaimon81

Jul 10, 2010

Hello, everyone please dont use HDFC quick remit.. they are cheating the customers and their customer care is so bad.. not a clear answer. I had send a big amount through them and no response and no isea where the money is now. The customer care guys are just dropping our calls without giving any response and you never get a response for emails.

sourabhn

from Pune, Maharashtra

Jan 25, 2011

I used quick remit to transfer 4000 pounds from my HSBC UK account to my HDFC bank india account, while transferring, it asks you to transfer your money to 'DEUTSCHE BANK UK', now by mistake i have mentioned 400 pounds instead of 4000 pounds in my quick remit account and i have transfred 4000 pounds to 'DEUTSCHE BANK UK', now i would like to know, what will happen in this case.

as it is a very big amount, i am very worried, so please reply/help me asap

Ajith0404

Feb 22, 2011

Please please please nobody opt for this bull HDFC quick remit.
This is written from my deep heart. Think thousand times before you transfer.
One of the worst customer care service in the world.

praviniitk

Dec 24, 2011

HDFC quick remit service is pathetic and these people cheat... I made 2 transaction of 1700 n 300 euros each n I have been told on status tracker page that actual destination money is 1, 15, 980 (exchange rate 68.22) n 20, 425(exchange rate 68.08) INR respectively but I received only 1, 13, 727 (exchange rate 66.90) n 19, 675(exchange rate 65.58) INR respectively. FYI this never happened before until my last 2 transactions.