[Resolved]  HDFC Bank — Wrong Charge for ERGO Health Policy G

Address:

South Delhi, Delhi

To
HDFC Bank Cards Division
PO BOX # 8654
Thiruvanmiyur, PO
Chennai 600 041

My name-Mausam jha
My Card no- [protected]

Hi
This is Mausam jha,and i jst want to cnfrm that why account has been put on hold,due to non payment of my credit card due for Ergo health plan policy.I have been rcving calls from HDFC bank regarding payment for last 6-7 months, and every time i told them that plz cancel that health plan,as i have been told that this plan can be canceld within 45 days.I had a word Wth Parul(on 16th-July-2011)-As she assured me for raising a complaint to cancel that plan and even for a call back regarding this within an hour’s ,bt i hvnt rcvd any call till date.Then today on 20July-2011,i had a word wth Soniya and Mandeep[protected],bt still i got a notice from ur side.
So how can it possible that aftr gvng cancellation order for that Ergo Policy[protected] from Mandeep ) so many times on call.bt how can i chk that they are authorised to forward my complain or not or are they forwarding my complaint or not. It is impossible to chk on phone,so plz cancel that plan as soon as possible. and remove that HOLD from My account ,so that i can able to withraw,.I request you to plz do it on urgent base. Kindly DO THIS work on urgent basis as my nxt salary will be credited in my account withine 2-3 days,so i dont want any "HOLD " on my account so that i would nt be able to withdraw,and also credit my debited amount(2642.00) in my account.


Yours
Mausam Jha([protected])




Still Today on 06-FEb -2012 ,i got a notice from Vikarn Walia([protected],[protected]-Legal Manager HDFC Credit cards) for payment of 8216/ without any uses,bt still the problem is same and when i try contact Mr Vikarn today on 06th Feb-2012(after receiving the Notice) both the numbers in out of service.so plz can you explain that what should i do