Dear Sirs,
Sub:- Unconnected calls being received from HDFC Ban, New Delhi/Gurgaon - Reg.
I wish to bring to your kind notice that my full name is Kandadai Srirama Sathagopa Ramanujacharyulu, working in The Singareni Collieries company Limited (Coal Mines) and I am a resident of Srirampur Colony for the past 30 years. I am having SB A/c No.[protected] at Mancherial HDFC Bank. I have chaned my cell phone on 4th April, 2008 with No.[protected]pre-paid) and the same also was informed to the Bank for correction. My earlier cell No.was[protected].
After changing the cell phone, I used to get calls from HDFC Bank, New Delhi/Gurgaon (Ph No.[protected] that I have to pay some dues for using my Credit Card. But I am not having any CREDIT CARD and I am conveying the same to them. They are telling my name as K.S.Ramanuja and the Firm and my pemanent address etc., what they are telling are not pertaining to me. In spite of giving the actual information, they used to call once or twice every month and I am giving the same reply.
On 7th Nov, '08, I have received a call again from HDFC Bank, New Delhi/Gurgaon (Ph No.[protected] as well as Police authorities that I have to pay dues. Again I have brought to their notice that I am not having any Credit Card and I am not a resident of New Delhi/Gurgaon, never visited the above places, I am not an employee of S.V.Construction, Gurgaon and my permanent address is not Pentapogu, West Godavari Dist as conveyed by them.
Probably, they are calling me basing on newly changed cell phone which was not with me earlier to April, 2008.
As the above unconnected calls are giving unnecessary mental torture to me, I request you to kindly look into the matter, take up with concerned authorities and do the needful at the earlier.
Thanking you,
Yours faithfully,
K.S.S.Ramanujacharyulu,
Qr.No.C2-26, RK-8 Colony, PO Srirampr Colony
Dist Adilabad (A.P) PIN - 504 303
Cell No:[protected]
Jul 18, 2019
Complaint marked as Resolved Verified Support
Jun 17, 2019
HDFC Bank Customer Care's response Dear Customer,
We are looking into your query and will revert back in 3 business days. In the event, if you wish to have any further details /assistance, please feel free to write to us at [protected]@hdfcbank.com The reference number for this interaction is [protected].
-Nadia
HDFC Bank Customer Assistance
The HDFC Bank,
Senior Officer,
Sir
My name is sandeep kumar .I have salary account in HDFC and my salary A/C no.is [protected] .I deposit My salary checqe in hdfc bank and my checqe was clear.when i wanted to withraw my salary from my accout then i got information that my account is blocked.then i went to my nehru place branch on[protected].There I met with mr ayan and mr ayan is a personal banker in nehru place branch .I asked him why is my account blocked .He told me that your account is blocked because you mobile no was wrong. He told me that you will have to submit photostate copy of pan card and You will have to submit your original telephone no.I deposit photostate copy of my pan card and i gave my original telephone no.then mr ayan told me that your account will activate within 24 hours but my account was not activate even after two days.then i went again to my branch on[protected] then i again met with mr ayan and he told me that your account will activate within 24 hours.but my account has not activated even after four days. Therefore i want that you should take any action against mr ayan because it shows poor quality of hdfc bank of nehru place branch(hemkund chamber).please activate my salary account as soon as possible.i will be obliged to you.
Thanking you,
Sandeep Kumar
Mobile No: [protected]