[Resolved]  hero honda zmr — late delivery

hi frnds i had booked a karizma zmr on 28.12.2009 @11.30 am they assure that they will give the bike on or before feb 25 but still i didn't get the vehicle when i call to the show room they are telling that our products are in demand and we need more 3 months of delivery of my bike so i planned to book R15 i will wait for another 10to15 days or else i will book R15 i don t know what they r doing i am sorry to say this i cant wait still more if we book a car means they will ask for only a month for bike i cant
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Aug 14, 2020
Complaint marked as Resolved 
 
3 Comments

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Long Waiting Period...
i completely agree to this,
I booked Hero Honda form Fort Point, mahim mumbai, that is one of the two authorised showrooms in mumbai... the day of my booking was november'7-2009, i was promised a waiting period of 3-4 months, now its been over 4 months but still i'am not given any guaranteed time-frame for my delivery.
The staff at Fort Point is extremely courteous and pleasant, so i have no issues with them. Infact the staff is upset with Hero Honda that they are not dispatching vehicals to Fort Point and other dealers, and due to this many customers had to cancel their booking and take a refund from dealers.
This was an extremely badly designed marketing strategy by Hero Honda, especially when they launched a high-end two-wheeler in India.
Hope i get my delivery soon, or else like many other customers i will cancel my booking and accept a refund back.
i agree i also booked a zmr on 19 /mar/10 from darjeeling auto at siliguri<every time i call them they say i[censored]r bike come we will call u, but they cant even give me a specific date. do H.H still make bike manually by hand ??? damn H.H
I deposited my Karisma zmr to B. K Hero Honda showroom, Siliguri on 08.11.2010 for replacement of 02 nos wheel along with 01 no Handle assly. It's been one month, i contacted to showroom number of times, but till no response has been received.
More over, their keenness towards rectifying my problem is too pathetic. Kindly take necessary action so that i can get my bike at the earliest.

Manish Dhar Bhowmick, Pradhan nagar, siliguri. Mob-[protected], [protected]@gmail.com

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