[Resolved]  Hero MotoCorp. — misbehaviour

dear sir, i bought a motor bike last month from the HERO motor corp. so far , 2-3 days before i went their showroom with my passion pro bike to avail for first free service, but they people just kept me hold there without providing any waiting slip or any registration for 2-3 hours so far, tell me can any one efford such type negligence even being a customer of HERO motor corp i also have to face misbehaviour by the dealer. i w'd like to draw ur attention please suggest me how i deal with them in a legal way. thanks

my motor bike no. is PB 10 DE 2573 ( PASSION PRO)
NAME ; RAMESH KUMAR BADDHAN
PHONE NO.[protected]

i actually written a complaint yesterday also but i did not get any kind of reply from your side still so far so please must reply on my email or call me at my cell no. which was provided by me in my complaint box..

TO WHOMSOEVER IT MAY CONCERN

I AM AFROZ SOYAN, I HAVE PURCHASED PASSION PRO FROM AHER AUTO (P) LTD SYNDICATE MURBAD ROAD, KALYAN(W) 421301 ON 15 SEPT 2011.SINCE THEN MY FRONT WHEEL IS WOVELLING AND I HAD INFORMED THE SAME TO AHER AUTO AND AFTER INSPECTION THEY TOLD ME THAT WE DONT TAKE THE RESPONSIBILITY OF TYRES AND BATTERY. THEN THEY ASKED ME TO GO TO APPRX. 50 KM AWAY TO A TVS VENDOR TO RECTIFY THE PROBLEM. I CALLED UP THE TVS VENDOR AND DISCUSSED THE PROBLEM WITH HIM BUT HE SAID YOU SHOULD COME ON MONDAY BETWEEN 12 TO 3 PM.I TOLD THE SAME TO SALES TEAM OF AHER AUTO BUT THEY DID N'T CO-OPERATE ME ALSO I ASKED THEM TO TAKE TO GENERAL MANAGER BUT THEY REFUSED TO DO SO. AS I HAD PURCHASED THE BIKE FROM HERO AUTHORISED DEALER ITS YOUR RESPONSIBILITY TO RECTIFY THE PROBLEM AT YOUR AUTHORISED DEALER. WHILE DRIVING A BIKE ABOVE 40 KMPH MY FRONT WHEEL STARTS WOVELLING AND IT COULD LEAD TO AN FATAL ACCIDENT. ALSO TWO THREE TIMES I LOOSE MY BALANCE AND COULD HAVE MET WITH AN ACCIDENT. SO ANYTHING GOES WRONG WHO WILL BE RESPONSIBLE FOR THE SAME.
SO CONSIDER THE MATTER ON HIGH PRIORITY BASIS AND KINDLY DO THE NEEDFUL AT THE EARLIEST

REGARDS
AFROZ SOYAN
[protected]
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AZ

Iqbal Agham, from jamnagar Gujarat. I hv so many complaint about Hero moto corp dealer. Here in jamnagar there r two company authorised dealer. M/s Gokul Associates and M/s Karan enterprise. Both r almost same in way to cheat customer. Both r dealing throue finance company not in cash. If customer ask to purchase vehicle in cash, they told 6-8 months waiting and insist to purchase vehicle from finance company and give delivery at a time in finance. how it possible..vehicle not awailable in cash n ready in Finance ? In this way dealer sale by taking a primium all the way..
otheside they force customer to Pay rs 2000 to 8000 per motor cycle in name of variouse compolsory charges, which actually not part of company product.. Regional office know all this activities, but not taken even complaint about this and bluntly tell your r free to take any action... It it a way to handle the customer ?
iqbal

your company making fool of customers and you are the fake people becouse your comitment is fake. thats why you lost the customer .your all employes are careless .


my number : [protected]

Hero Honda / Hero Motocorp — Poor performance & high maintenance

Whom so ever it may concern
I have bought a HERO HONDA Passion PRO Bike from one of their dealer in Tarnaka, Secunderabad in October 2009.
After the first service the Bike's Self Start (Electric Start) failed to perform till today after repeated services and inspections by the dealer, The Mileage went down from 65 Km to 41 km. Recently on a busy road the Chain was broken, the back wheel got jammed in the middle of heavy traffic and the Bike skidded. On God's grace we escaped from being overrun.From the day 1 onwards I am paying for all the expenses.Now dealer expresses his inability to provide free replacements
kindly think 100 times before buying a HERO Bike as it will give only troubles. I used this Bike only 15000 Km till now.

I would like to advice all future buyers of this brand if you can spend thousands of rupees on maintenance and free time to pass at HERO Work shops then you can pleasantly buy this Brand Bikes
Shakeel

Hello,

I have taken bike of Hero Splendor Pro on 09/09/2012 from Kumar Auto, Akshar Chock, old padra road, Vadodara.
Dis is d first time in my life i visited d showroom n no one is asking for even water 2 drink. I spend almost 3 hrs over there every staff members were having tea n coffee but no care for customers. Dats y its a request 2 d hero company 2 tell there dealership 2 atleast give a glass of water 2 drink 2 d customer. in Kumar Auto they have taken almost 2 hours 2 have d papers. In kumar auto d manager is a lady she herself things she is d owner of d hero company her behaviour 2days customer was also not good. Dats y i request d hero company 2 pl luk into dis matter.

Regards,
Shiva