Hindustan Unilever Ltd., - Pureit — Battery - Short life than assured. Replacing not done even for cash

Hindustan Unilever Ltd., - Pureit — Battery - Short life than assured. Replacing not done even for cash

C C.Gurusamy from Madurai, Tamil Nadu Nov 30, 2008

I purchased Hidustan Uniliver Pureit about 9 months back. The Battery life had been assured for 1500 litres. But the life has gone out after 1000 litres. I contacted their help line in Chennai several times for replacement saying that I am ready to pay the price of battery. Everytime they said that their representative would come next day for replacement of battery. More than 15 days passed. But nobody had come for replacement. This kind of careless attitude of the employees will work only against the company. I have told my friends and relatives not to purchase Hindustan Unilever Pureit. This will have mutidimetional effects on this and other products of the company. The company must realise the situation and take remedial steps immediately. Was this information helpful? No (0) Yes (0)

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Comments

A. Kesavan

from Mau, Uttar Pradesh

Jan 23, 2009

Yes, I have purchased Pureit in 2007 from Bangalore. Shifted to Tamil Nadu in 2008. I requested Customer Care / Help Line in November 2008 for the replacement of Battery. Customer care Number is not working most of the time. Instead of repeated request, the Battery has not yet been replaced. Now, I have proposed to approach Consumer Court.