[Resolved]  Home Town — product not delivered

I purchased Dressing table-Impiana from Hometown Marathalli,Bangalore on 5th Jan 2012. Home town promised to deliver on or before 20th Jan 2012. I kept calling & tried tracking the status of [COLOR=#009900 !important]the delivery[/COLOR] & finally they assured of the delivery by 4th of Feb 2012.
As expected,i tried reaching them again on 4th feb & couldn't get any response as [COLOR=#009900 !important]customer care[/COLOR] line is always busy. Its being a more than a month now and i haven't receieved my product where Hometown had taken the full payment as well as extra [COLOR=#009900 !important]delivery charge[/COLOR] on the day of purchase itself.
I still don't have worth point of contact to address my issue .
Please let me know how can i escalate this issue & get my money back.
The details of my purchase are:
Advance Receipt number: [protected]
Advance Receipt date : 05/01/2012
[COLOR=#009900 !important]product code[/COLOR]:[protected] DrsM Impiana ZT PB Lc Gd 302,WALNUT

Regards
Vikash Kumar-[protected]
#2219,2nd floor
17th A main,HAL 2nd stage
Indirangar,Bangalore
560008
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Aug 13, 2020
Complaint marked as Resolved 
 
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i purchased a dining table on 19th May 2013 from home town Noida and my So no is [protected], due for delivery on 27 May 2013 . Till Today 01-June-2013, there is no update. From last 4 days every day i received a call from home town that your order has been dispatched and it will delivered to you by today evening but nothing happen.
Yesterday there was a function at my home and for that purpose I bought that dining table, but still I am waiting for that product and I finished that function without my dining table.

Better I get my money (complete amount) back rather than the item.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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