[Resolved]  Hometown Sahara Ganj Lucknow Whirlpool 3 - Door Fridge — money refund or change of ref whirlpool door of different colour

Address:

Lucknow, Uttar Pradesh

customer id [protected] home town saharaganj mall hazratganj lucknow226001 advance receipt no. #[protected] dt.16.8.2010. I intended to go for whirlpool 3 door refrigerator and made the payment of the entire amount of rs.22,770 through SBIdebit card at 6.30 pm on 16 .8 2010.Next morning on 17.8.2010 before the delivery of refri. me and my wife personally visited the place once again requested mr tomar,Mr chaturvedi cust .care and other officers to change the colour if they have or any other piece of the same model. My request was turned down stating that it is not their policy. We also requested them to refund the money ,this too was not entertained . Kindly do the needful and oblige. We have also reported the matter at complained register at saharaganj yesterday. i had made 100% payment and now i have to suffer so much.. I think hometown lko is a worst company who does not care about his costumer.Kindly expedite the matter i shall be grateful
SMH ABIDI
11/100 indiranagar
Lucknow226016