[Resolved]  Hometown Store, Great India Place, Noida — Post Sale Service

Address: Faridabad, Haryana

We have purchased a SofaSet and Center Table with Order no. [protected] and Invoice no.[protected], Date :[protected]

After 2-3 Months sofa got problem and bend from one side and i hv logged the an complaint and it takes a long time to resolve it but unfortunatly it is not resolved fully.

then on 06-nov-10, i have logged another conplaint (no. 158966) for color of sofa cloth get fad and springs get loose but as on today 17-nov-10 no one visited my place , when ever call custoner care[protected] different people are saying mechenic will be there today/tommorow

But no luck...

I am not sure why such big brand (HOMETOWN) selling such BAD things which got problems withen few months itself and top of that post sale service is very-2 bad

Can some one help me out here

Thanks
Raj
IRIS-101, Green Valley, Sec 41,42, Faridabad(HR)
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
1 Comment

Comments

Dear Mr. Awasthi,

This message is from HomeTown.

We deeply regert the inconvenience caused to you.

The matter was resolved to your satisfaction.

Assuring you the best of our services. Should you have any further difficulties please feel free to write to us on [protected]@futuregroup.in.

Sincerely,
Customer Service.

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