[Resolved]  Idea Cellular — Amount not returned for failed internet transaction

I tried to activate national wide call rate 50ps offer(cost Rs.104) through www.ideacellular.com by internet banking(ICICI Bank), and the amount was deducted from my bank account . But i received a message to my mobile stating that the transaction has failed and the money will be reverted back in 7 working days and till now the money is not credited back. I called Customer care nearly 20 times and every time they give me a new deadline . My IDEA mobile number is [protected]
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Jul 12, 2016
Complaint marked as Resolved 
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Dear Shashank,

We regret the inconvenience caused.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

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