Comments
Dear Idea cellular,
I have also charged the same way, I think this is cheap trick from Idea to cheat customers ... When you post a reply saying a case is created we expect to see root cause of an issue also.
If it is a technical problem, how can this happen after 3 months to me ...
Deepak R
I have also charged the same way, I think this is cheap trick from Idea to cheat customers ... When you post a reply saying a case is created we expect to see root cause of an issue also.
If it is a technical problem, how can this happen after 3 months to me ...
Deepak R
Hi,
I am the Idea mobile postpaid customer. My postpaid number is [protected].
I am really disappointed with the way the customer service people handled the calls regarding the discrepancies on my bill and the responses that I have recd. from them are really unsatisfactory and unprofessional.
I have been unnecessarily charged Rs. 149 (under "usage charge" section) for something called "SMS - MT" for 1 SMS (Volume) which I have not even sent. I rarely use this mobile number to send/receive calls or SMS and I am wondering where this SMS came from as I do not recollect sending any such message.
I hope that someone takes notice of this and looks into this issue. If this issue is resolved only then I will continue with this service else I plan on switching to another operator.
I hope to get a quick response and action on this issue.
Thanks & Regards,
SS Sajip.
[protected]
I am the Idea mobile postpaid customer. My postpaid number is [protected].
I am really disappointed with the way the customer service people handled the calls regarding the discrepancies on my bill and the responses that I have recd. from them are really unsatisfactory and unprofessional.
I have been unnecessarily charged Rs. 149 (under "usage charge" section) for something called "SMS - MT" for 1 SMS (Volume) which I have not even sent. I rarely use this mobile number to send/receive calls or SMS and I am wondering where this SMS came from as I do not recollect sending any such message.
I hope that someone takes notice of this and looks into this issue. If this issue is resolved only then I will continue with this service else I plan on switching to another operator.
I hope to get a quick response and action on this issue.
Thanks & Regards,
SS Sajip.
[protected]
Dear Sir,
We wish to inform you that your complaint for Vas Related issue has been initiated with us; under reference number[protected] and you shall hear on the same at the earliest.
Regards,
Ideacellular
We wish to inform you that your complaint for Vas Related issue has been initiated with us; under reference number[protected] and you shall hear on the same at the earliest.
Regards,
Ideacellular
dear idea cellular,
my no. [protected] have been using idea post paid services for more than 2 years, what i found in this bill is a SMS -MT charges of 214 for no reason, i find this happening with other customers, this is a kind of cheap trick played by your renowed service, please correct the same and issue the fare bill..if no action is taken by you the trust on you will be dissolved and i prefer switching to other network in no time...
my no. [protected] have been using idea post paid services for more than 2 years, what i found in this bill is a SMS -MT charges of 214 for no reason, i find this happening with other customers, this is a kind of cheap trick played by your renowed service, please correct the same and issue the fare bill..if no action is taken by you the trust on you will be dissolved and i prefer switching to other network in no time...
Hi,
Invoice Number- [protected]
I have been charged Rs. 49 for SMS MT. Nobody is giving proper answer for the
same when I have called customer care.
I want immediate answer &
revert my money in next bill else I would like to go for portability option.
Regards,
Sunayana
Invoice Number- [protected]
I have been charged Rs. 49 for SMS MT. Nobody is giving proper answer for the
same when I have called customer care.
I want immediate answer &
revert my money in next bill else I would like to go for portability option.
Regards,
Sunayana
Hi
my No is [protected]
Invoice No.: [protected]
I Have been charged Rs.50 for SMS MT. I actually dont use much SMS but i was being Charged.
i want answer why it was done like that and please revert my money in next bill
regards
V.Prasanth
my No is [protected]
Invoice No.: [protected]
I Have been charged Rs.50 for SMS MT. I actually dont use much SMS but i was being Charged.
i want answer why it was done like that and please revert my money in next bill
regards
V.Prasanth
Hi
My no. is [protected] and invoice no. is [protected]. I am also charged Rs.50 for SMS - MT. I do not know what this SMS MT is. I have lodged a complaint. Some one should teach a lesson to these service providers, than only they will change. Hoping Idea will not do such cheap Ideas to generate revenue
regards
Rao,
My no. is [protected] and invoice no. is [protected]. I am also charged Rs.50 for SMS - MT. I do not know what this SMS MT is. I have lodged a complaint. Some one should teach a lesson to these service providers, than only they will change. Hoping Idea will not do such cheap Ideas to generate revenue
regards
Rao,
Dear sir,
My Account No.[protected] and Mobile No. [protected] registered as ANANDRAJ SHAH
Re: Excess Bill of Rs.3700/- consumed by utilising Internet on 10th January, 2015 during the period 15:18:13 to 18:05:46 (within 2 hours)
I had received bill for the period 7th January to 8th February, 2015 for Rs. 5057.29/- - Rs. 3600/- already paid so remaining Rs. 1427.29/-. I have objection for volume consumed of Internet of Rs. 3700/- on 10th January, 2015
Kindly rectify and give the credit along with service tax for Rs. 3700 + service tax and inform me urgently and also reduce my credit limit to Rs. 3000/- only which now you have raised to Rs. 22000/-
You have also charged SMS- MT on 3rd February of content description 09BAN045 of Rs. 45/- of which no sufficient information given for what has it been deducted.
For all the queries raised by me give me full detail of the same along with explanation and give me credit of Rs. 3600/-(for GPRS (volume) usage + Rs. 45/- of SMS -MT and inform me urgently for any action taken by you.
My Account No.[protected] and Mobile No. [protected] registered as ANANDRAJ SHAH
Re: Excess Bill of Rs.3700/- consumed by utilising Internet on 10th January, 2015 during the period 15:18:13 to 18:05:46 (within 2 hours)
I had received bill for the period 7th January to 8th February, 2015 for Rs. 5057.29/- - Rs. 3600/- already paid so remaining Rs. 1427.29/-. I have objection for volume consumed of Internet of Rs. 3700/- on 10th January, 2015
Kindly rectify and give the credit along with service tax for Rs. 3700 + service tax and inform me urgently and also reduce my credit limit to Rs. 3000/- only which now you have raised to Rs. 22000/-
You have also charged SMS- MT on 3rd February of content description 09BAN045 of Rs. 45/- of which no sufficient information given for what has it been deducted.
For all the queries raised by me give me full detail of the same along with explanation and give me credit of Rs. 3600/-(for GPRS (volume) usage + Rs. 45/- of SMS -MT and inform me urgently for any action taken by you.
My Idea Account no is[protected] and I have been charged Rs 80 on 23-Feb bill, Rs 100 on 23-Jan Bill, Rs 80 on 23-Dec Bill, Rs 100 on 23-Nov bill and Rs. 20 on 23-OCT bill.
Total is Rs 380. Idea is using unfair trade practice to generate revenue as people do not check the bill details regularly.
Please revert the charges immediately.
Total is Rs 380. Idea is using unfair trade practice to generate revenue as people do not check the bill details regularly.
Please revert the charges immediately.
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
Idea Cellular — charged unnecessary mobile bill
hi,my name is rahul rajput my no [protected] idea cellular no . it has been charged un nessary internet charges on my account. kindly do the needfull.