[Resolved]  Imint Card — Imint Card not received

An IRATE customer awaiting your IMINT CARD for the past 4 MONTHS.

Find below the trailing mails to & from the IMINT so called CUSTOMER (S)CARE. Request your help in getting the Imint Card if possible.

Regards,
Mejo Johny

Dear Mr. Johny,

Thank you for contacting imint member care

With regards to your e-mail, we apologize for the inconvenience caused. We would like to inform you that for security reasons, we will not be able to assist you through Email. We request you to kindly call us on any of the numbers provided below, verify your account and we would be more than happy to assist you with your queries.

We would like to inform you that, we have two option to redeem the points 1. By calling to Imint call center number which is mentioned below, our representative will help you in redeeming points. 2. You can redeem online, by registering in our website.

Please do not hesitate to contact us if you have any other questions or suggestions.

Contact numbers:
Mumbai[protected]
Delhi[protected]
Bangalore[protected]
Hyderabad[protected]
Chennai[protected]
Kolkata[protected]

i-mint member in other cities can dial the nearest city number.

Website: www.imintpoints.com

Thank you for giving us an opportunity to serve you!

Warm Regards,
Arun
i-mint membercare




Quoting Mejo Johny <Mejo.[protected]@tatatel.co.in>:

Hi,
This is the limit.
As per you advice I called up the nos given below. But the response again was pathetic.
Can you pls help me get my IMINT Card. Or is it that IMINT doesn't want to give the credit for the 14000 points credited to the account.

Regards,
Mejo Johny

-----Original Message-----
From: [protected]@imintpoints.com [mailto:[protected]@imintpoints.com]
Sent: Friday, November 21, 2008 3:29 PM
To: Mejo Johny
Subject: [INTERACTID:184704]Re: Imint card no [protected] - SR No 453774

Dear Mr.Johny,
Thank you for contacting imint membercare.

With regards to your e-mail, we apologize for the inconvenience caused to you. We would like to inform you that for security reasons we need to verify your details updated in our database for assisting your query.We request you to kindly call us on any of the numbers provided below and verify your profile which would enable us to assist you for the same.We would be more than happy to help you with your query.

Please do not hesitate to contact us if you have any other questions or suggestions.

Contact numbers:

Mumbai[protected]
Delhi[protected]
Bangalore[protected]
Hyderabad[protected]
Chennai[protected]
Kolkata[protected]

i-mint member in other cities can dial the nearest city number.
Website: www.imintpoints.com

Thank you for giving us an opportunity to serve you!

Warm Regards,
Roger
i-mint membercare

> Quoting Mejo Johny <Mejo.[protected]@tatatel.co.in>:
Dear Sir,

I'm a Platinum & Gold Credit Card holder of ICICI Bank with Imint card no [protected].My 1st call to Imint call centre was on 19th SEPTEMBER 2008 regarding the non receipt of Imint Card. My 1st call on 19th SEPTEMBER I got a SR no 453774 with the assurance the card would be delivered in 15 working days. I called up again on 21st OCTOBER for non receipt of Imint card, but the response was same "card would be delivered in 15 working days". My 3rd & final call was on 14th NOVEMBER but the response was again the same "card would be delivered in 15 working days". Though I wanted to speak to the call centre manager I was denied, reason being he/she was busy, but I was assured A CALL BACK from the manager. No response till now even though 48hrs have passed by. I'm surprised by the kind of attitude ur people have shown to a PLATINUM customer who has been eagerly waiting for 2 months to get the IMINT CARD. Trust & hope to get a +ve feedback at the earliest.

Regards,
Mejo Johny
+[protected]