Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir,

For the last 2 months I have not recieved the refill for my LPG despite booking through the 24 hours booking no: 1260. The last booking was made on 06/09/2010. Booking No.1.

The possibilities of the gas refill issued against my bookings being sold at a higher price in the open market cannot be ruled out.

The agency's phone numbers come busy continuously and one can hardly reach them.

I have tried to reach the customer Service Cell no. at[protected] without any success.

I have also tried to lodge a complaint through your 24 hours customer service cell number. The calls ended without allowing me to lodge the complaint. Though I have been given complaint numbers twice (5462 and 5463 on 22nd Sept 2010).

I tried to email the Area manager and the State LPG in-charge of Indian Oil Corporation at the given email ids in the website ([protected]@indianoil.co.in and [protected]@indianoil.co.in) but they bounced back.

Under the circumstances, I am facing a huge problem. I request you for your immediate intervention and necessary action.

Looking forward to hear from you.

Thanking you.

Yours sincerely,

Biswadeep Gupta

Address: Flat C-1, Block-1, First Floor, 50A, College Road, (Near BE College 1st Gate), Howrah-711103
Mobile no: +[protected]
Email id: gupta.[protected]@gmail.com

Indane Gas Consumer No.: 27534
Indane Gas Distributor: Aroop Enterprise Code:99012455

Indian Oil petrol pump at Madhapur which is a landmark for many this area has a reputation of cheating with its customers.

I had faced it previously and it happened again yesterday (i.e. 20 Sep 2010). I took my car for refueling and asked the attendant to fill in for Rs. 1000/-. I got down of my car and stood along with the attendant while he reset the meter. I confirmed to him that I wanted fuel for Rs. 1000/- but he acted not to be attentive. He started pumping petrol in my car and then suddenly stopped at Rs. 200/-. I asked him what happened and he said that I had asked for only Rs. 200/-. I was pissed off to see that he was the same person who had once tricked me in the same way few months back (after which I had stopped visiting this pump) with his trick of short filling.

Sir,
I have the gas connection with the no 304747 at GNS Gas services, shanthi nagar, Hyderabad. as per the norms, the gas has to be booked after 21 days from the delivery date. When ever i tried to book the cylinder it will not be connected and more over it takes 2 to 3 days to get the line and after wards the delivery time takes more than 10 days. That means the gas will be available more than one month from delivery date. It is very difficult to take gas after month as the delay in delivery of the gas. please look in to this matter and please issue the necessary instructions to deliver the gas within one week from the booking date.
Thanking you sir
Vanaja

Sir,
I informed my Indane Gas dealer Arunita Gas Agency SCO 50 sector 47 C chandigarh distt code No.[protected] on september 16 (telephone nos.2633529,2634529) that there is a severe leakage of Gas from the Indane Gas Cylinder.
They kept telling me that their person will reach soon.No body came till now (september 22).
I called on their mobile no [protected] which was switched off throughout the day.
I was able to put a cap on the cylinder to plug it to avoid any mishap.
I AM WRITING TO FIRE FIGHTING DEPARTMENT AND CHANDIGARH ADMINISTRATION
.ABOUT STATE OF AFFAIRS WITH IOCL EVEN IN GAS LEAKAGE.
NEEDLESS TO THE SAY WE ARE AT THE MERCY OF GAS DEALERS AND IOCL HAS NO HOLD.
CONSUMER NO.15309
ARINITA GAS AGENCY SECTOR 47 C
CHANDIGARH

DEAR SIR,
MY MOTHER IN LAW HAVING A INDANE GAS CONNECTION WITH GUHAN GAS AGENCY, THONAKKAL, TRIVANDRUM, KEREALA CONSUMER NO. 2145 IN THE NAME OF SUSANI GEORGE. SIR THE GAS CYLENDER ALREADY BILLED YET WE ARE NOT RECEIVED THE CYLENDER. WE ALREADY CONTACTED THE GAS AGENCY ON THEIR TELEPHONE NO,[protected] "THEY ANSWERED THE CYLENDER IS ALREADY DESPATCHED THROUGH OUR DRIVER PLEASE CONTACT OUR DRIVER ON HIS MOBILE NUMBER " SINCE LAST TWO WEEKS WE ARE CONTACTING THE DRIVER & THE GAS AGENCY NO RESPONCE FROM THEIR SIDE PLEASE LOOK IN TO THE MATTER AT TAKE NECESSARY ACTION AT THE EARLIEST

THANKING YOU
WITH REGRADS
WINSTON REYNOLDS
[protected]
[protected]

Dear Sir,

I have booked my gas connection no:0009197 on 28th of aug name:girraj kishore senior citizen add:42/176 billochpura agra and my booking no is9219 but till date i havent received the same. So please see to iut and do the needfull.

GAS DISTRIBUTOR
TAJ GAS SERVICE
37, Delhi Gate, Raja Ki Mandi
Station Rd Agra
Ph:[protected]


Regards
GIRRAJ KISHORE
42/176 Billochpura Agra-2

SIR We are staying theriruveli village,mudukulathur t.k.we are buying indane gas from mudukulathur chandran gas agencies. 3 months this agency collect money one indane cylinder Rs 400 sir,my people are very poor.thats all kindly consider this matter. This agency collect more money sir,thats all we complaint,kindly considerthis matter to avoid misuse for your agengy

The Indane Sterling gas dealer in Asmangadh, Malakpet has poor response on IVR for gas booking. The IVR gives registration number but delivery is not happening. The dealer says the IVR is working properly. There is no specific reason whether the gas shortage is happening or gas cylinder been diverted to some where else.Until the consumer personally visits the office the gas cylingder is not delivered. For this unnecessarily the customer has to take a half-day leave with the employer. The gas dealer is not at all bothered on this issue.

dear sir/madam,
very good after noon
i have booked a refill on[protected], consumer no. 64678 in the name of mr. dharam das agrawal, fort road, macchardani, rewa (m.p.) at Popular Indane Gas Service Bus Stand, Rewa. but till date it has not been supplied to me. for this i have gone many time there at agency, but they do not proper reply or not proper responce, it is matter of sorrow that after 20 days a refill can not supply to customer...
thanks a lot...yours dharam das agrawal.........rewa

Dear Madam/Sir,

I would like to bring to your notice that I have a gas connection from gas agency called K-2 in Sarita vihar, the compliant is that firstly their landline nymbers are not easily accessible, when ever we go and make teh booking the staff is generally unfriendly and arrogant. secondly they tell the customers that the gas would be booked only after 30 days whereas i belive that the norm is 21 days. thridly their cylinders dont last upto the expected duration. Recently I got a cylinder we just lasted for 15 days but still weighed heavier than the empty cylinder, so i found out that the cylinder is filled with water. The cylinder is with me and i am going to mark the cylinder with "water inside "remark. Moreover when ever we ask for deliver of cylinder by hand if we go to there office they will tell that they dont have cylinders but just a few yards away you can get the cylinder from their deliver boy in black.

Please pass on my compalint to relevant people so that corrective action can be taken.

regards,

Sanjeev verma
c.no. 38064.
mobile : [protected]

Sir,
I smt. Beli dey Consumer No. 33228 booked on 30.8.10 for a LPG cylinder with their booking no. 27611 with M/S Gas And Novelties, 176 G.T Road, Serampore and they assured delivery after 1 week and thereafter on enquiry with them, it was stated that the cylinder was delivered but returned by the delivery boy which is their common practise to cheat consumers like us. Further, as was approached to deliver, it was advised to book again which they always take recourse for black marketting. Kindly assure delivery against this booking no. 27611 to spoil their unethical practise.

Dear Sir,

we do not get connection of second LPG gas cylinder from M/s Mata [censored]la gas cylinder agency station near Rajiv nagar,Gurgaon,haryana.My connection has already released but due to short supply of cylinder they refused me to issue a Gas cylinder.Please help me and resolve my problem of gas cylinder.Below is a details of m LPG connection of indane.

Customer Name:- Milan Rajnikant Sheth

Customer number :-212997

LPG company :- Indane

Gas Agency :-M/s Mata [censored]la gas agency

Agency phone number:- [protected]

Owner of Agency:- Rajesh Sainy Mobile number:-[protected]


Indan gas

Regards,


Milan Sheth
[protected]
[protected]

Respected Sir,
I booked my gas on 24 / 07/ 2010 and i got the booking number 11955 and i still waiting for the gas. whenever i call to the gas agency they says to me that i will get the gas on next day. I hope the you can take some strong action againt this gas distributors who sell this gas cylinder in the black market. please

CUSTOMER NO 21289

CUSTOMER NAME JIMMY JOSEPH
NJARALAMKULAMTH HOUSE
EDOOR PAYAM P O KANNUR DT
KERALA
Yours Sincerely
Jimmy Joseph

My name is C.P.AJITH KUMAR. and my phone No. is [protected]. My consumer No. is 10065. I have already booked for gas cylinder on 13/08/2010 and not at all given yet. My second cylinder is also finished on 16/09/2010 . The T R Gas Agency Mattannur Kannur is not at all responding for the phone calls also. Please take nessassary steps to issue at least one cylinder as early as possible. Thanking you.

Dear Sir, I have Indane gas connection 128964 in Mysore. The connection is with Lotus Indane gas agency which is in metagalli,Mysore City. Eventhough we booked the cylinder on 13th of September, initially they told it will be delivered by 15th september. But till today we haven't received even we followed many times with them.Staff is very bad. Please look into this matter,.

Sir/mam

i have lost my gas connection paper by falt and now i want my papers duplicate copy but the gas agency employees are saying that they will not helped me about the prospects.......

So sir/mam i want your attension about the problem


thanks and regards

Nirmala devi
w/o Ram manohar

[protected]
[protected]

3 Months before, I had booked a cyllinder with M/S Kripa Agency , Pookkad, (Quilandy) Ph No. [protected], Kerala . My consumer number is 1038 (Karunakarn Nair). Till date, the same is not delivered to me

We had informed the same to Indane Gase Office also about this Agency
Still no response

Please Look into it.

My Contact Number : [protected]
Land Line No. [protected]

I am a customer of Indian gas services .i want to complaint about the timing of the official workers,when we enter in the office it is written that the working hours are 8am to 8pm.
But by doing some inquiry i found that the officials report to office at 10 am,so i want to know why is it so?
If you have written the time at 8 am you must report at 8 am otherwise write the timings from 10 am to 8pm .

farhan Ahmad
Allahabad
U.P

OUR CONSUMER NO. IS 11074- CHINNAMMA GEORGE, WE COULD NOT GET REFILLED GAS RIGHT TIME . ONE MOTH AGO WE HAVE BOOKED TILL NOW WE COULD NOT GET. DAILY WE WE CALL THEM THEY SAID THEY HAVE NOT SUFFICIENT FILLED GAS. ANY WAY WE HAVE NOT HAPPY WITH THEIR.THE GAS AGENCY IS BRIGHT GAS-KOLENCHERY, ERNAKULAM. WE REQUEST YOU TO SOLVE THE PROBLEMS.

i consumer indane gas [tikka gas service mansa code[protected]]
mansa my conusmer no. T-7515.i have booked my gas dated 03/09/2010. but gas agency not gas supply till date 17/09/2010 time15.30.agency not attend the phone.personly visit gas agency office. bookingafter 21days. my age is 60year.my health is not god
thanks
dilsukhjit rai
s/o hans raj w.no.08
near janak munidi wala
mansa-151505
m.[protected]