Indian Oil Corporation [IOC] Complaints & Reviews

Sir,
I like to draw your kind attention that I booked gas cylinder on 19.12.2008 in North End Gas Centre, Jessore Road, Barasat, Kolkata-700124. My cosumer No.is 12728. I paid at least six visits to the Dealer's shop from 25th day of booking but, every time they noted my Consumer No. and told me that the Gas Cylinder would be supplied within a day or two.On 27.01.2009 I met the Incharge of the shop who opined that he had nothing to do.
I would, therefore, request you kindly to do the needful and arrange to supply me Refilled Cylinder immediately apart from restoring regular supply.
Thaking you,
Yours sincerely,
Bidhan Krishna Chakraborty
Phone:[protected]

MADAM/SIR,

I Ms. Sudesh Sehgal am a senior citizen residing at House No.-46, (Top Floor), Sector-15-A, Chandigarh.

I went to apply for a new Gas connection at M/S NUVDEEP MALA ENT, BOOTH NO-79, SECTOR-16-D, CHANDIGARH. TELEPHONE :[protected], 2544857. But he asked me to buy a new Gas Stove, Pipe, Lighter and a Regulator compulsorily or you are not allowed to book the same. After talking to the Indane Gas Toll Number, i could find that it is not compulsory to buy all these with the new connection. Above all i am already having an ISI Marked Gas Stove and i am not in a need for a new one. I would like to complaint about the mentioned Gas Agency and would request an early action against him for misleading me about the Policy of the connection.

Thanking you,

Ms. Sudesh Sehgal,
House No.-46, (Top Floor).
Chandigarh.
[protected] (Mobile)

Hi,

I need gas cylender please let me know what is the process and how many days it will take for deliver a cylender.


Thanks
Nirbhay Singh
J-101, Sec 22
Noida

hi,

i have applied new gas connections at mithals gas sec-19, noida.i m waiting gas co for verification of gas burner, still no persons come to verify, pl help for early gas connections,

regds

meena

SIR!
MYCNSUMER NO.A 30676 IS WITH M/S AGNIHOTRI GAS SERVICE SHOP NO. 10 GODAVERI COMPLEX SECT 37 NOIDA PH. 2430128, 2430300, 2430269. They have given 5 numbers but whenever we want to book not a single phone is connect . The numbers are[protected], 2430269, 2430300, 4319765, 2433128 . This very sad to hear from them all numbers are working and suppose the number is connect and we book the gas cylinder after 15 days they give services .

Dear Sir
I am a Sr. Citizen of 80 years. My connection No. is 22608 with Ajmer Sahakari Upbhokta Bhandar Near Nasirabad Road, Ajmer. I have booked refilling of cylinder on 28/1/09 and was given registration No. 9774. But till today the cylinder has not been supplied to me. on enquiry I was told that cylinder has been supplied (but to whom, i don't know) and I was told to contact the delivery boy Shri Durga whose contact number was also given ([protected]). Shri Durga confirmed me that the cylinder which was supposed to be supplid to me has been delivered to somebody else on 20.2.09. This is quite strange that people who booked cylinder well in advace are not supplied the sylinder and the cylinders were supplied in black market by some rouge elements (may be in connivance with officials). I don't know what to do in such a situation when delivery boy is not supplying the cylinder and Ajmer Sahakari Upbhokta Bhandar is not made booking of cylinder. Please do needful.

Dear Sir,

M/s Panchkula gas agency based at sector 17 panchkula never picked the phone or its number always busy tell us the remedy.

Rajinder Raheja
Consumer No 21363

I have been trying to get gas in sec 4 MDC. I had booked gas on 22 jan .When I called for asking for gas the concern person told the gas is not booked yet and its booked on 9 feb .Its highly disappointing.Gas is neccessary resource.Some step should be taken on these people

Indane Gas New Connection — misbehave and compulsion to buy water purifier

sir, i appplied for new lpg conncetion at SURAT, GUJARAT, INDIA.the dealer is asking me to buy WATER PURIFIER with NEW LPG CONNECTION, then only i will get new lpg connection, and he is asking R.S. 12, 000=00 for both, lpg connection, AS WEL AS for NEW WATER PURIFIER.
and today when i ask complain no of authorized person he misbehave with me, he told me bad words and try o thro my CELL FONE and threat me that he will delay his lpg connection and harres him. so pl do need full.my cell no is [protected]. MY REGESTRATION NO IS 842
thanks.

Sir,
Maine new connection k liye[protected] ko Ram Puran Gas Servies, Garh Road, Meerut per apply kiya tha jis k liye Ram puran ne mujhe ek form 20 wale Stam paper per fill kara ker jma ker liya. lekin aaj dated[protected] tk mujhe koi connection nai mila h. aur Ram purna p ja ker kuch pucho to koi shi ans nai milta h.
plzz sir mujhe ek new connection dilwane ki kirpa kare...

Name :- Ashish Kansal
Address:- 43 A East kalyan Nagar Nauchandi Ground Meerut
Mobile no [protected]

Dear sir,

Natureof supply: domestic

Customer No.37373

Agency address: Dada Gas Agency
Indane Disstributors
31A Madhavaram high road
Perambur, Chennai 600011.
Agency Code: 5575640
Date of refill order: 09-11-09

Date of complaint:23-11-09.

The said Agency has not delivered the refill till date. On enquiry, it is marked
as "door locked" on[protected]. It is a FALSE recording. The manager of the Agency simply advised me to complain anywhere, as he cannot question the delivery boy. It is a pity. I booked this refill more than a month after last supply. Kindly look into this agency's disinterest in service and non-supply of refill as per your directives. Soliciting your earliest reponse.
Yours faithfully,

A.George leon.

hello,
i am staying in panchkula ... last month i got a gas delievered from your agency in sector 17 panchkula ... S.C.F 144, 1st Floor, Sector - 17 panchkula (134109) ... the cylender was delievered to me on 11/12/2009 .. as i have electric burner in my home my gas gets finished say within 15-20 days . but the cylinder which i am talking about fineshed within 5 days ... when i changed the cylinder i found that it was leaking badly ... to stop the leakage i tried to pour water on it but still it did not work i immediately complained to the agency from where i got the cylinder but till today there is no action taken from the agency ... today on 10/01/2010 my husband complained again to the agency in stead of solving our problem they dissconnected the phone ... i request you to take immediate action against my problem because if some miss happenig happens in my house loss will be of our lives not of any one else... my gas numbers are 20469 on the name of shareen gargi (my daughter) and 3663 (on my name )mrs madhu gargi

KASNA Gas Agnecy Greater Noida charged Rs6500 for 2 Cylinders connection and they forcefully gave Gas Stove, if you say no to Gas Stove they will not give you connection. Cylinders recieved after booking are opened and they have less gas.

This is the service KASNA gas agency giving to people, they are just looting, this has not happened to me but to all. i was standing in line and many of them were refused for connection because they were not ready to buy the stove.

So if you pay for stove they will give you connection otherwise never, so you have to pay 3 times more than what my other friends have paid for gas connection in NOIDA.

Gas Supply Problem

We had booked a cyllinder with M/S PL Gas Svc, Kolkata, Boral on 19/10/2009. The gas is not yet delivered (09/11/2009) and unfortunately this has been happening regularly. We have also noticed that the gas to be delivered are sold in higher rates. We stay in Northern Park, Brahmapur and the whole area is facing the same problem.

It will be really kind of you, if you look after the matter and take the necessary steps if required.

sir
I have taken two cylendrs while I was at CHITOOR (AP) and tranfered in2001 to Karnataka. I have asked my friend handover the cylinder and requested him send the transfer copy. But due to urgency he could not do and kept the cylinders with him and left USA. In the mean while i took connection at Karnataka and stayed fiver years and again transfered to Ap Vijayawada .Suddenly one of my friends relative brought the two cylinders and handover it to me.
I wrote a letter to the Indance Gas head office Mumbai but no response from them.
Kindly suggest me how to handover the cylinders ?
Can I give the cylinders at VIJAYAWADA ?
or shall I book the cylindrs to CHITOOR agency or to Head Office
thanking you
Balavendran B.J.

VANDANA ENTERPRISE (INDIAN GAS) — COMPLAINT AG. NOT ISSUANCE OF GAS CYLINDER

Dear Sir/Madam,

I am the customer of INDIAN GAS.
I was book my cylender on 03.02.2009 but they are not issu any cylender.
My gas no is 22584 and gas agency name is M/S VANDANA ENTERPRISE, A-46, RAJOURI GARDEN, A- BLOCK. PHONE NO: 25939199, 25410484
Otherwise i was also informe to gas agency at least 4 time but they are say that we will deliver the cylender next day at 12.30 pm.

Kindly register my complaint.
If you will be take any action against the above gas agency you will be highly appriciated by me.


RAM BHAROSE
mobile no [protected]

DEAR SIR,
I WANT TO KNOW THAT I AM A WORKING IN A PRIVATE CENCERN. I LIVED IN RENTAL HOUSE. I WANT A GAS CONNECTION. WHAT DOCUMENTS NEED FOR APPLICATION.I WANT TO KNOW THAT GAS BURNER IS MUST PURCHASES FROM A GAS AGENCY WITH CONNECTION.

I am residing in A-252/19, Noida My consumer No is RM 11051. My supplier is Mithla gas agency, sector 19 Noida. They do the registration of next booking after 21 days of supply of gas. They used to supply the gas after registration 5-7 days, which takes 28days. My complaint is that it must be registred after 21 days of registtration or gas must be supply with in one or two days. on repeately reminders they used to supply after 5-7 days of registration. Only last time when I pressed hard they supply with in two days. In Delhi generally registion is done after 15 days. On repeately request they are not booking the gas before 21 days from the date of supply. Kindly look into the matter and send the rules copy to me at earliest.

thanking you,

Naresh Agarwal
[protected]

I am residing at Paikanagar ( Delta Square ) of Bhubaneswar . My Indane Gas consumer number is 15859 & my supplier is ALAKA, market building. I booked for gas on 31/08/2016. My booking number is 810309.I got the message on 07/09/2016. that my cash memo has been generated vide cash memo No. [protected]. for delivery of gas. But till today (11AM) the gas is not Delivered to me. This very bad service.Yours Pradipta Kumar Kanungo.

This is p ellappan from 7 smb nagar madhavaram has been booked for gas on 26.12.2016 through ivrs system when the gas can be received ella. [protected]@gmail.com [protected]

Indane Gas — They are asking for money

I amusing indan gas from 4th April 2007 my customer ID is 22563
While taking this connection they have taken 4000 Rs. For single cylinder
And they said with in six month I will get one more cylinder but still i yet to get
Every month delivery boy asking for 50 Rs more I am not giving to him
But he is not deliver cylinder on time after booking it take more than 15th day
Can you please look in to this

Indane Gas — Asking money

As we have given all docments to (Indane gas agencies Anand gas agencies at nagercoil) but inspite of this they are pressurising us for Rs4500/ for single gas connection kindly look into this & do the needful.

Regards,
Anantha kumar

ration may rate 10rs per kg lata hai or bill mangna per nahi datha hai or k.oil wale na to jab mane keya diya or nahi deya blna per damki data hai ke oil naahe dunga or 900 ka waaga 800 data hai.

here in supaul, bihar working caretaking agency bhawani indane also sell the new gas connection at the rate of 3500/- to 4000/- per single cylinder gas connection without the cooking gas stove. they just give the receipt of 1400/- rs. as mentioned in the sv. can any tell me the correct rate for a new gas conection in bihar? in delhi we have just to pay 2200/- for a new gas connection.


plz mail me detils at ---- kuar.[protected]@yahoo.in

how much rate of indane gas new connection please inform

The person who deliver the cylinder is really a mad person. Asking 15 above the bill amount. When we question them they say all are giving and asking us to give the same amount. I already gave them 410 my bill amount was 404. My house is ground floor and no pain for him carrying the cylinder from the van. The deliver person is threatening that we cant get cylinder delivered and challenges we will spend more than 20 to call the customer care. This service show they wont have any respect for the customer. They are beggars don't have sense at all . I dont know what the hell they run the gas agencies . They can go and beg in all the customer's house instead.

The person who deliver the cylinder is really a mad person. Asking Rs.26 above the bill amount. When we question them they say all are giving and asking us to give the same amount.

The Gas agency Address

Sri Ma Krupa Agency
Mugappair, Chennai.

This is the most ridiculous Gas agency that i have come across. Its been a month now since i have placed a booking (22nd January, 2015) for LPG cylinder, till date i havent recieved it. Their phone lines are kept out of the hook, so that no one can call them. They automatically Cancel the Order and then Re-book, so that the delivery gets delayed . This is not the first time, it has happens everytime i try to do a refill.

INDANE can you please take action on this ASAP

Regards,
Safeer

This is one of the worst gas agencies with absolutely no customer service. The gas delivery person demands for rs.40 and is very very rude to people. There is no change even after talking to these people many times on this issue. similary they came now to check the tube and gas and demanded rs.150 as fees stating that IOCL has asked us to collect and we will be paying it IOCL. when i asked them for the communication proof from IOCL they have no answer. The phone lines are always kept out of the hook or faulty. no way to reach them except for going there personally. They have attempted a delivery yesterday and they say the door is locked when i have made all arrangements in the next house for delivery which is the usual procedure. the delivery is always late. As per norms the cylinder should be delivered within two days of raising the bill. But not once has this condition been met. I wish someone will take this in hand and give them instructions and impart training on how to handle customers.

My consumer no. 17975
Sri makripa gas agency
Spartan nagar
26563350 is their contact number.

Sir
Your dealer M/S Bisui&Mondal Filling Station, At-Piasala, P.o-Hoomgarh, Dist-Midnapore(w), W.B.(called for KISHAN SEVA KENDRA).
This oil pump taske 50 paisa exces per liter of petrol.So we are suffring for exces expnces.
Please take necessary action &feed back me

Many a times, the Cash Memo also gets
cancelled and we wait for a few days and are compelled to go to the agency
office for inquiry and after a few days of that inquiry, the gas gets delivered.
Why such harassment?

I have already booked the gas, and called after 15days they simple says gas is not booked.even they have provieded the waiting list number as1182.. but still says the gas is not booked, and says they are booking now.. it was very irritating.. when ever call no proper responce.. need to take action..

I have applied for DBC connection in the month of Nov 2008 and they give me issue date of Jan 2009, but still i did not get connection. They are not giving me satisfy answer. They interested to take bribe from me. And the service is so poor in the whole city.
My Consumer No. is 22150
Dealer Name: PAWAN GAS SERVICE, Pratap Nagar, Jodhpur (Raj)

I am giving the supply rates of PAWAN GAS SERVICE, Pratap Nagar, Jodhpur
Rate diffrence between Other Agency And Pawan Gas Service

OTHER AGENCY Rate Pawan Gas Service Rate
1) Godam gas delivery Rate is Godam Gas delivery with bill Rs 313.50 &
Rs 305.50 per cyclinder taking Rs 315 per cylinder

So, Please take action towards M/s PAWAN GAS SERVICE for issuing me the DBC connection.
I hope you will help me and take action aganist this Agency. Otherwise i have to go consumer court for my this problem.

Thanking You Shyam Sunder

Please I know that (1) what is the rule of refil gas booking, how many days from last delivery and secondly
for delivery how many days from booking.
Thanking you Devendra