[Resolved]  India Infoline Limited — Complaint regarding branch manager and RM bad Behavior

Hi,

I have complaint regarding your services. i have opened a demat+trading account with your company. client id 03067995 and DP ID 12044700. and i am facing very bad service from my branch and my RM (Rohan). From the date, i have opened a account, i am calling my RM to receive some docs from me and updated the same with my account. couple of more queries i have which i want to discuses. i have made million of call to him and said plz come to place anytime and just give me few minutes. but he is not coming even he is picking up my call from last 2-3 weeks. account opening time he assure me that anytime i need any help, he will come to me. help me in anymanner. If you people can't give services then why your people open new accounts.

Day before yesterday my RM give his manager number and tell me that talk to him. manager name was RAVI, and he used a very cheap language to me. i mean which i cannot explain to you. Is this the way to treat customer form india infoline. When i was telling him my problem, he simply said if you have problems then close your account. don't disturb me.
i was surprised really this is a example very good experience with india infoline. If your senior staff insult the customer like this then why RM or other people help the customers. Please investigate this issue. and don't want a account with company like this type of managers or executives.

Ram naryan jain
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