[Resolved]  Indian Today Book Club — NON RECEIPT OF HOLIDAY PACKAGE

no information about free gift

indiatodaybookclub — non receipt of holiday package

company has promised a free holidy package but after making the pament for the product they r not responding.

not sent the free gifts as promised

India Today Book Club — Non receipt of Special offer

I am unable to claim my offer, in the ad. the special offer was included
and not be claimed the web site given is not responding

consignt No.LDO 443704

Invoice No. ORA[protected]

Unique number to claim spl. offer[protected]A[protected]

Dear Mr.Arun Gopalka. Your complaint has been resolved on 13/06/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

India Today Book Club — non delivery of my offer on holiday package

Sir,
I had booked a holiday package offered by india today book club for four people in 3 to 5 star resorts for a total sum Rs 5943/- on 21/4/2009. The payment was made by me on 21/4/2009 itself through credit card and I was assured of receiving all the related brochures within 3 days. My order No. was OGA[protected], and booking I.D was[protected]. But, after not receiving any consignment even after one month, I called up customer care to know the whereabouts. Here I was told that my consignment was despatched by Blue dart courier on 22/4/2009 and the consignment no was [protected]. I immediately contacted the Blue dart office in kolkata and they told me that the consignment was returned back to India today book club on 25/4/2009 itself as because they did not have the services in the pincode area of my residence in Gangtok, Sikkim. So I contacted ITBC again and gave them the detailed information at which they assured me to redespatch the consignment through another courier within 7 days. But thereafter I have been calling them every 7-10 days and only getting assurance. I must have called them atleast 13-15 times and lodged as many complaints but to no avail. After 3 and half months of mental harrasement I want them to either honour the holliday offer at the earliest or return back my hard earned money. Please help.

i also didnt get two things that i ordered before one month

Holiday Package of Rs.2598/- — Holiday Package of Rs.2598/-

Hi,

I had booked the order (order no[protected] / unique no of claim[protected]A[protected] at 'India today book club' for12 books pack against free gift offer of Family Holiday home package + Air tickets.

The parcel I received was only having 12 books pack and the ‘Family holiday home package and air ticket are not delivered’.

I emailed the company and they asked me to ‘visit the below mentioned bookstoday.in/promos.htm link to claim your free gifts.

When I visited the link, I came to know that for holiday package they have put such conditions that some one decides then also he cannot availed the offer and the same thing is apply for the Air tickets.
Also the payment Rs 800 is required for Holiday package and payment of taxes is required for Air ticket, which was not mentioned in the initial offer flyer.

The terms & conditions they are asking me to follow for free gifts are informed me after I have accepted the delivery of 12 books. Legally I am not bound to follow any of such condition.


The free gift what they are saying is a totally misguiding to the customers.

I have maintained copies of all communication between ‘India today book club’ and me. I am expecting my money back with harassment compensation and company to stop such cheating marketing policy.

Regards,

Umesh Mehta
Bharuch
Gujarat
India
[protected]

I had ordered 1 Rebook Sun Glass which was received by me on[protected] and the very next day I posted the claim for Free Gift to Premier Sales Promotions (P) Ltd, Bangalore by Ordinary post(as directed by the customer care executive). I waited a hell long time for any reply and on[protected] I gave a Call to Premier Sales Promotions to which they say they have not yet received my form. On enquiring what should I do next, they suggested to resend the form. I told them I am unable to download the same form as my ITBC no. says that it has already been registered. To this they say that I have to wait until the form is received by them. Please suggest what to do.
My Unique No. 14391319A[protected]
My Membership No. ITBC0946913
My Invoice No. ORA[protected]

India Today Book Club — Non-receipt of Holiday package

Dear Sir,

Against my Order no. 0GA[protected] dated 04.12.09 placed with Living Media India Limited (INDIA TODAY BOOK CLUB), today I have received the parcel through Courier which contains the Reebok watch and Best sellers. However the Holiday package offer details are not found. I therefore logged on to www.bookstoday.in/promos.htm to claim my freee gift as indicated on the invoice. However even after entering the UNIQUE number printed on the invoice to claim the special offer correctly, on submitting, the message " you have made incorrect entries" keeps on appearing. PLEASE TAKE UP THE MATTER EARLIEST AND RESPOND

Mihir Patel

Order Date: 11-Aug-2009, Order No: 0GA[protected], Order No: 0RA[protected].
I had bought four books with total invoice value of Inr 499. Living Media India Limited, India Today Book Club promised to deliver a special offer gift of Reebok Watch on buying the above. I made upfront online payment. The books were delivered and the invoice accompanying had a unique number to claim my special offer by logging on to their site www.indiatodaybookclub.com.

On repeated reminders they responded saying. the same was returned as the door was locked. They confirmed they will resend but has not come yet. There has been no reply either to my emails. Please help me resolve this on priority.

With Regards
Anil Kabra
+91 [protected]

India Today Book Club — NON RECEIPT OF PROMOTIONAL OFFER

WE HAD RECEIVED OUR ORDER VIDE INVOICE NO ORA[protected] DT 28/07/10.WE HAVE LOGED TO WEBSITE WWW.BOOKSTODAY.IN/PROMOS.HTM MANY TIMES FOR CLAIM OF SPECIAL OFFER.EACH TIME WHEN WE ENTER THE UNIQUE NO & OUR EMAIL ID WE ALWAYS RECEIVE A MESSAGE THAT YOU HAVE MADE SOME WRONG ENTRY.WHEN WE CALL AT[protected] YOU ARE ALWAYS IN WAIT FOR THE EXECUTIVE TO COME ON LINE AND IF BY GRACE OF GOD YOU ARE ABLE TO HEAR THE VOICE OF THE EXECUTIVE HE SHALL ADVISE THE CODE HAS NOT BEEN ACTIVATED AND SHALL BE DONE IN NEXT TWO-THREE WORKING DAYS,WE DON'T KNOW HOW TO CLAIM OUR GIFT.THIS IS REALLY SHAMEFULL ON THE PART OF INDIA TODAY BOOK CLUB.