[Resolved]  Indiatimes — Bad Response from Customer Care / Problem not resolved

Respected Sir,

This is regarding Windows Webhosting service from
IndiaTimes. (Url : http://meramail.indiatimes.com/hosting/index.jsp)

I had problems with e-mail services. so i called
Their telephone no : Delhi NCR[protected], 4187000.
A lady answer my call. I explained her everything. then she asked for my domain CP username and password.

As you know, Domain CP password is very important. so, I ask her to send me e-mail requesting for password. But she denied to e-mail me.

I told her, i cannot give domain control pannel password on the phone. Thus she got engry,

she told me that YOU HAVE NO SENCE. after some conversation, she hang up the call.

I was surprised with her behavior. I call the same number.
The same lady answer my phone. This time she refused to answer me and hang up the call again.

I called third time, again, same lady. I ask her to give phone to her senior. But she refused to pass the call. She told me I AM NOT AUTHORIZED. (Then why should i give you password of my domain control panel ?)
I ask the lady to give other contact no so that i can make a complaint against her.

The lady hang up the call once again.

I tried forth time. This time no one answer my call.
I waited for 20 min. but no one replied my call.

I tried to call the number again after 20 min.
Some other lady replied me,

"the way you spoke to my colleague is not acceptable and i am not going to reply."

I asked her to give the call to her senior, but she refused to answer.

I am trying to contact them since last 3 days but my problem is not resolved yet. All our email accounts were lost do to system problem, they said. I created all accounts.

But we ware receiving only Spam e-mails. our genuine e-mail were not delivered to our customer or my colleagues.

I am not happy with their service and support.
Please take necessary action and oblige.